Develop and maintain technical solutions for the ongoing improvement of Identity and Access Management as well as automating and orchestrating repetitive or manual tasks and promoting self-service.
Maintain an understanding of all current and emerging Identity and Access Management technologies, open system standards, and management technologies as they relate to the support of our client's infrastructure.
Provide accurate analysis of business requirements and, in conjunction with the architecture and Engineering teams, develop solutions to fulfil them, being the main point of contact for client and stakeholder communications. Listen to concerns and bring feedback to team discussions as well as attend business communication meetings to present Identity & Access Management project material.
Perform Operational tasks and respond to urgent tickets when necessary, providing 2nd & 3rd level support for key identity management systems as well as participating in annual disaster recovery exercises and plan updates.
Create Knowledge base articles and ensure they are kept up-to-date and provide operational training to partners and teammates in accordance to industry standards.
Participate in defined shift schedules and being on-call or certain rotations on weekends, weeknights, and holidays to accommodate business needs.
Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.
Position requires a bachelor's degree in information technology and 4 years' related work experience with Identity and Access Management systems in a multiple computing platform environment. A CISSP, CASP, CISA, or GSE certification is required. Preferred candidates will have additional relevant Identity and Access Management certifications such as CIST, CIAM, CIMP, CIGE. Will accept any suitable combination of education, training, or experience.
Position requires intermediate knowledge in information security principles and practices, windows and Linux server administration with emphasis on authentication methods, expertise in Active Directory, LDAP, and E-Directory, Multi-factor, Single Sign On, and Certificate based authentication methods, PAM and credential management, Understanding of Incident & Request management workflows as well as experience with the implementation of back / restore and disaster & recovery strategies. An ideal candidate will also possess experience or knowledge with industry standard tools such as Vault, Secure Auth, NetIQ IDM, NetIQ eDirectory, Oracle and SQL Database Account management, SharePoint, and Ivanti. He/She would also possess experience with one or more programing languages such as Java, Python, PowerShell, and Xpat