ICI Data Analyst

Conclusive Analytics   •  

Dearborn, MI

Industry: Media

  •  

Less than 5 years

Posted 169 days ago

This job is no longer available.

SUMMARY

 This role supports the business and IT integration for Intelligent Customer Interactions (ICI) 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provides analytical and technical expertise in data integration, campaign execution, and reporting of customer data.
  • Works with Data Operations, ICI Development, IT, and vendor teams to determine how data integration and reporting will be operationalized.
  • Develop a deep knowledge of customer interaction data available for reporting. Council the business and IT on reporting and metrics development.
  • Develop data flow designs and build ETLs using Alteryx data tool to support reporting needs.
  • Create production reports using BusinessObjects and Qlikview reporting tools. Create ad hoc reports upon request.
  • Create end-user reporting documentation.
  • Provide training.

Experience and Skills:

 QUALIFICATIONS  

  • Detail-oriented, with excellent multi-tasking and written communication skill
  • Strong communication and people skills
  • Solid understanding of relational data models and data warehouse concepts
  • Excellent analytic and problem solving skills.
  • Ability to recommend measures/metrics that can evaluate program/process effectiveness and value.
  • Proficiency in Word, Excel and PowerPoint

 

EDUCATION AND/OR EXPERIENCE 

  • Three or more years of experience as business/data analyst in database marketing, reporting, and customer analytics areas.
  • Preferred: Experience with consumer and or VIN oriented databases.
  • Experience with running database queries against Teradata, SQL Server, DB2, and/or Hadoop.
  • Preferred: Experience with using BusinessObjects, Qlikview, and/or Alteryx tools.
  • Proactive
  • Team Player
  • Good Listener
  • Influencer
  • Preferred: MA / MS in Business Systems or work equivalent.
  • Required: BA / BS
  • Job Tracking ID: 512315-623134