IBMi Cloud Systems Administrator

CentralSquare   •  

Lake Mary, FL

Industry: Enterprise Technology


5 - 7 years

Posted 32 days ago

This position is responsible for using IBMi related System Administrator skills to provide services to our Cloud customers. Will work in a team environment and be responsible for administration of IBMi systems that are comprised of a large number of LPARS across data centers in multiple physical locations.

Essential Duties and Responsibilities:

The statements below describe the general nature and level of work being performed in this job; additional responsibilities may be assigned as required by Management.

  • Performs IBMi System administration for our Cloud customers systems.
  • Responsible for maintaining high system uptime.
  • Sets up and provides proactive system monitoring for event management and resolution or notification, using Halcyon system monitoring software.
  • Diagnose and manage problems; perform root cause analysis.
  • Provide customer support via phone, email and ticketing system.
  • All duties are performed in direct support of Cloud customers, so excellent customer service phone skills are necessary.
  • Applicant must be able to work flexible hours including nights and weekends as needed.
  • On-call schedule with other system administrators to provide after-hours support.
  • Adherence to a strict change control policy.
  • Responsible for other special projects as assigned.

Position Requirements:

  • Associates Degree in Computer Science or related technical field with 5+ years of experience, or equivalent combination of education and experience
  • Minimum 5 years in IBMi System Administration. Not inclusive of programming experience
  • IBMi (AS/400; iSeries) operating system expertise (V7.1 - V7.3)
  • LPAR/HMC/multiple machines experience required.
  • PTFs / patch updates (including HMC and FSP).
  • Knowledge of basic CL programming (Ability to write RPG a plus).
  • Knowledge of SQL.
  • Ability to install or perform OS upgrades
  • Knowledge of IBM's BRMS and tape operations is desired.
  • Ability to implement and troubleshoot object level security.
  • Experience with subsystem and job management.
  • Experience with supporting applications running on the IBMi.
  • Familiarity with system monitoring software such as Halycon is preferred.
  • Proficiency with IBM ACS, and IBMi Access and System i Navigator including SSL configuration.
  • Ability to document, communicate, and adhere to policies and standards for systems as deemed necessary.
  • Basic understanding of LAN/WAN.
  • TCP/IP configuration, troubleshooting and implementation.
  • Journal maintenance experience is a must.
  • Interact professionally with internal and external contacts with various levels of technical expertise to obtain, analyze, and discuss business processes and solutions.
  • Must plan, organize, prioritize, schedule, coordinate, and manage projects and adjust to changing priorities.
  • Experience using Microsoft Office for daily administrative tasks.
  • Ability to adapt and self-educate on new technologies to provide assistance and/or recommendations regarding its usage.
  • Familiarity with configuration of new LPAR
  • Experience with Halcyon software a plus.
  • Ability to obtain Current IBMi System Administrator Certification.
  • Customer support experience.