IBMi Cloud Systems Administrator III

TriTech Software Systems   •  

Lake Mary, FL

Industry: Professional, Scientific & Technical Services


5 - 7 years

Posted 66 days ago

This job is no longer available.


This position is responsible for using IBMi related System Administrator skills to provide services to our Cloud customers. Will work in a team environment and be responsible for administration of IBMi systems that are comprised of a large number of LPARS across data centers in multiple physical locations.

Essential Duties and Responsibilities:

The statements below describe the general nature and level of work being performed in this job; additional responsibilities may be assigned as required by Management.

  • Performs IBMi System administration for our Cloud customers systems.
  • Responsible for maintaining high system uptime.
  • Sets up and provides proactive system monitoring for event management and resolution or notification, using Halcyon system monitoring software.
  • Diagnose and manage problems; perform root cause analysis.
  • Provide customer support via phone, email and ticketing system.
  • All duties are performed in direct support of Cloud customers, so excellent customer service phone skills are necessary.
  • Applicant must be able to work flexible hours including nights and weekends as needed.
  • On-call schedule with other system administrators to provide after-hours support.
  • Adherence to a strict change control policy.
  • Responsible for other special projects as assigned.

Position Requirements:

  • Associates Degree in Computer Science or related technical field with 5+ years of experience, or equivalent combination of education and experience
  • Minimum 5 years in IBMi System Administration. Not inclusive of programming experience
  • IBMi (AS/400; iSeries) operating system expertise (V7.1 - V7.3)
  • LPAR/HMC/multiple machines experience required.
  • PTFs / patch updates (including HMC and FSP).
  • Knowledge of basic CL programming (Ability to write RPG a plus).
  • Knowledge of SQL.
  • Ability to install or perform OS upgrades
  • Knowledge of IBM’s BRMS and tape operations is desired.
  • Ability to implement and troubleshoot object level security.
  • Experience with subsystem and job management.
  • Experience with supporting applications running on the IBMi.
  • Familiarity with system monitoring software such as Halycon is preferred.
  • Proficiency with IBM ACS, and IBMi Access and System i Navigator including SSL configuration.
  • Ability to document, communicate, and adhere to policies and standards for systems as deemed necessary.
  • Basic understanding of LAN/WAN.
  • TCP/IP configuration, troubleshooting and implementation.
  • Journal maintenance experience is a must.
  • Interact professionally with internal and external contacts with various levels of technical expertise to obtain, analyze, and discuss business processes and solutions.
  • Must plan, organize, prioritize, schedule, coordinate, and manage projects and adjust to changing priorities.
  • Experience using Microsoft Office for daily administrative tasks.
  • Ability to adapt and self-educate on new technologies to provide assistance and/or recommendations regarding its usage.
  • Familiarity with configuration of new LPAR
  • Experience with Halcyon software a plus.
  • Ability to obtain Current IBMi System Administrator Certification.
  • Customer support experience.
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