IBM Z Technical Manager

Sirius   •  

Omaha, NE

Industry: Professional, Scientific & Technical Services

  •  

5 - 7 years

Posted 175 days ago

This job is no longer available.

Primary Duties & Responsibilities

Within each of the support areas of z/OS, ISV (Independent Software Vendor) products, security administration/support, TCP/IP and FTP support, WebSphere Application Server, I/O configurations/definitions and peripheral virtual tape storage responsibilities include:

  • Assisting assigned project manager in the transition of a newly acquired customer facilitating project planning efforts by establishing and meeting work estimates, target dates, milestones
  • Providing primary support pertaining to customer reported incidents
  • Reviewing and fulfilling customer service requests for mainframe customers pertaining to the z/OS operating system, ISV (Independent Software Vendor) products and general maintenance of customer environments
  • Developing and enforcing procedures toward implementing proven and established z/OS operating system upgrade and maintenance application (“roll out”) philosophies
  • Developing and enforcing procedures for installing software products and/or z/OS operating systems within customer partitions (for productivity/scalability purposes)
  • Develop and adhere to a schedule that efficiently manages Managed Services’ resources and allows timely implementations to occur on a regular basis
  • Ensuring system improvements and/or modifications are implemented following change control procedures
  • Developing, enhancing and/or supporting technical approaches that allow audits and scalable implementations of large, complex mainframe environments
  • Ensuring execution of tasks associated with any given customer’s disaster recovery plans
  • Reviewing and updating z/OS operating system and software inventories for customers
  • Providing team members with technical training and/or mentoring as needed

Basic Qualifications

  • Bachelor’s degree in Information Systems, Computer Science, or related field
  • At least five (5)yearsexperienceleading technical teams fulfilling each of the following areas:
    • Establishing metrics that allow for monitoring and the iterative enhancement of CSI (Continuous Service Improvements) leveraging KPI (Key Performance Indicators)
    • Installing, maintaining and supporting mainframe products from vendors such as IBM, Computer Associates, Compuware, BMC, etc.
    • Performing system management functions – software installations, version upgrades, product maintenance and configuration management
    • Installing, maintaining and supporting z/OS, ISV (Independent Software Vendor) products, security administration/support, TCP/IP and FTP support, WebSphere Application Server, I/O configurations/definitions and peripheral virtual tape storage
    • Identifying, testing and deploying technologies and support tools (detailed knowledge of SMP/E, RSU maintenance, JCL, TSO, REXX and ISPF)

Other Position Requirements

  • Demonstrated communication and presentation skills
  • Demonstrated ability to multitask and to prioritize workload under tight deadlines in a fast-paced environment
  • Demonstrated project management skills

Preferred Qualifications

  • Previous experience with outsourcing or managed services companies

Data Privacy & Security

  • All Sirius employees are responsible to safeguard the information and information systems that they use or handle in the execution of their duties. Employees are obligated to know and perform their duties in accordance with Sirius policies, standards, and procedures related to security and reportsecurity violations to the appropriate Sirius authority.
  • Participate at hire and annually in the Information Security Awareness training as well as other required training identified by the Human Resources department. Other data privacy and data security related regulatory training may be required based on your role or assignment.

IBMZT03303