Position: IBM ICM ? Consultant
Location: Bellevue, WA
Having 3+ years? experience in IBM ICM (also called Varicent) Implementations & production support activities.
Functional knowledge of SPM, database management and programming tools, reporting tools such as Actuate, Crystal, and Business Objects is desirable.
* Design, Build, Implement and Document Compensation plans from Business rules
* Design, Build, Develop and Document Dashboards and Reports
* Configuration, customization and integration of application
* System implementation including, but not limited to, gathering requirements, system solution design.
* Implement end to end automation of the process
* Work on multiple databases to load, extract and transform data.
* Develop validation checks to achieve accuracy at every stage of the process.
* Interfacing with technical and business stakeholders ? internal and external
* Defining the system landscape, identify gaps between current and desired end-states and deliver solutions.
* Leading development activities including hands-on development, reviews and providing technical guidance to team members
* Client interfacing and offshore coordination
* 3+ years of experience implementing Compensation plans with IBM ICM (Varicent)
* Ability to design and develop reports and dashboards as per business requirement
* Proficiency in writing database queries and overall knowledge of database concepts is required
* Familiar with latest trends in industry from technology and domain standpoint
* Experience and good understanding of IT SDLC lifecycle phases. Through understanding of Agile principles and practices
* Strong business process/system analytical skills
* Creative, innovative and be able to work in a fast-paced environment
* Demonstrated client facing skills, including managing client relationships
* Excellent oral, written communication and presentation skills with ability to interact with technical and functional staff at all levels.
* Ability to work with business users to transform and develop requirements into design, implementation and business solutions.