Location: Langley AFB, Virginia
Clearance Required: Secret with the ability to obtain TS/SCI
Responsibilities: - Install services that may include Windows AD, DNS, Federation Services, Exchange/E-mail, MS SQL, MS System Center, or cloud provider equivalent services.
- Confirm cloud and hybrid services are compatible to enable seamless service offerings to customers.
- Ensure all necessary software and H/W requirements are utilized to full potential and make recommendations for any changes or updates for enterprise implementations.
- Monitor usage of infrastructure resources to ensure KR is providing adequate compute and storage capacity to meet mission requirements in all KR operated environments.
- Continuously monitor IaaS and PaaS uptime in all KR operated environments to provide uptime and usage data to the Government upon request.
- Ensure future capacity and feature requests are captured and planned for implementation.
- Respond to escalated technical issues from customers or other team members to resolution.
- Create secure implementations of any infrastructure service or offering using industry best practices, STIGs, vendor recommendations, or as directed by KR.
- Communicate with IaaS Architects as needed for project planning, troubleshooting, and implementation.
- Ensure highly available, secure, and easily accessible infrastructure for customer utilization.
- Provide technical expertise and maintenance of detailed architectural designs, plans, and documentation IAW industry standards.
- Includes detailed documentation on infrastructure and networks, configuration and layout of storage infrastructure, data sharing and migration plans, recovery plans, incident response plans, and backup and archiving plans.
Requirements: - Ability to design and implement infrastructure provisioning automation, using IaC practices, and tools and technologies such as TerraForm, AWS CloudFormation, etc.
- Provide on-call 24/7 support via on-call schedule or as needed; on-call services may include but not be limited to: Tier 2 and Tier 3 Help Desk support, incident response, and incident mitigation.
- The global workforce shall be utilized to minimize costs to the Government and maximize coverage.
- Familiarity with hosting platform environments and able to enable hosting of any KR chosen platform such as Kubernetes.
ABOUT PGTEK PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family. EOE , including disability/veterans.