IBM Global Business Services (GBS) is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences in cognitive, data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM GBS empowers clients to digitally reinvent their business and get the competitive edge in the cognitive era in over 170 countries.
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The Human Resources Technical Leader is a solutions-oriented position and serves a key role in executing company-wide initiatives with federal process improvement and across human capital management and consulting to their successful completion. You will work as a member of project teams to drive efficiencies across the enterprise by reducing complex processes and repetitive tasks, minimizing security risks, standardizing processes, and improving performance and resiliency of critical business services. The successful candidate for this role must provide outstanding customer service, possess strong analytical and troubleshooting skills, exhibit excellent business communication skills and demonstrate a desire to tackle the complex problems.
Required Technical and Professional Expertise
Preferred Technical and Professional Experience