Human Resources Manager

Godfrey & Kahn   •  

WI

Industry: Legal Services

  •  

5 - 7 years

Posted 378 days ago

Position

Human Resources Manager

Position Summary

The Human Resources Manager position is responsible for aligning business objectives with employees and management, with an emphasis on the Legal Executive Assistants (LEAs) and all professional staff (accounting, marketing, IT, etc.). As the primary client relationship member on the team, the Human Resources Manager serves as a consultant to management in each respective area on human resource-related needs in the following areas: workforce planning, recruiting, performance management, compensation, training and development, onboarding and integration, and employee relations. The successful manager acts as an employee champion and change agent. The role assesses and anticipates HR-related needs. Communicating needs proactively with the HR team and management, the manager seeks to develop and carry out integrated solutions. The manager maintains an effective level of literacy about the firm’s strategy, culture and competition. 

Essential Duties & Responsibilities

Workforce Planning

  • Work with management to address issues such as succession planning, superior workforce development, key employee retention, organization design, and change management
  • Assist with employee communication and feedback through avenues such as firm meetings, suggestion programs, employee satisfaction surveys, newsletters, employee focus groups and one-on-one meetings
  • Help monitor the organization's culture so that it supports the attainment of the firm's goals and promote employee satisfaction

Recruiting

  • Manage the recruitment process for all LEAs and professional staff using the standard recruiting and hiring practices and procedures necessary to recruit and hire a superior workforce
  • Consult with executive leadership, directors, practice group leaders and firm management to scope roles and guide our overall efforts; draft position descriptions adapting to evolving business and related talent needs
  • Partner with marketing team on branding material, website content, and The Recruiter
  • Manage timely communications with all candidates to ensure an outstanding experience regardless of outcome
  • Proactively source utilizing creative approaches and technologies such as LinkedIn Recruiter.
  • Review resumes for all candidates and conduct initial screenings to present a strong pipeline of candidates to the hiring manager for consideration
  • Conduct reference checks and ensure background check is completed satisfactorily
  • Present offers and sell the firm
  • Manage the firm’s internship programs including Christo Rey Jesuit High School Corporate Work Study Program and Carmen High School Student Internship Program

Onboarding & Integration

  • Create customized integration plans
  • Provide direction on an ideal onboarding and integration plan for all new employees
  • Lead the agenda and plan; participate in key components

Employee Relations

  • Regularly travel to all office locations outside of Milwaukee
  • Recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation
  • Conduct investigations when employee complaints or concerns surface
  • Advise managers and supervisors about the firm’s discipline approach; counsel managers on employment issues
  • Conduct disciplinary and/or termination meetings as needed
  • Conduct exit interviews, identify and report on trends
  • Present/discuss exit process and letter with departing employees
  • Identify and address needs for respective employee groups
  • Participate in, suggest, and/or lead employee celebration activities

Performance Management

  • Lead the annual performance review process (timing, communications, execution, etc.)
  • Work with managers to implement performance improvement plans (PIPs) where necessary
  • Manage performance management software for respective employee groups

Compensation

  • Partner with HR Specialist to administer compensation process for respective employee groups
  • Assess roles and draft accurate position description to be utilized for compensation

Training & Development

  • Lead the design and execution of Legal Executive Assistant training
  • In partnership with Chief Talent Officer (CTO), design and deliver director, manager and group leader training.
  • Mentor training; assign mentors to new employees
  • Design and facilitate interviewer training

Leadership

  • Oversee the Legal Executive Assistants; significant change management work involved in the aligning skills and resources to evolving business needs

Other

  • Maintain sufficient knowledge of the firm’s benefits to be able to address basic questions, direct complex questions and FMLA or disability matters to HR Specialist
  • Assist with HR reporting needs
  • Provide input on HR policy needs and development
  • Protect the interests of employees and the firm in accordance with HR policies and governmental laws and regulations
  • Assist and lead HR projects in conjunction with the CTO

Additional Requirements

  • Bachelor's degree in Human Resources, Business or Organization Development or equivalent
  • 5-10 years of progressive experience in HR positions required, preferably in a legal or professional services environment
  • Ability to travel roughly 10%
  • Specialized training in recruiting, organizational planning, organization development, employee relations, employment law, compensation preferred
  • Professional in Human Resources (PHR) certification preferred, not required
  • Excellent relationship builder with a strong interpersonal and coaching skills
  • Evidence of the practice of a high level of confidentiality
  • Organization, time-management and prioritization skills are essential