Human Resources Director, Individual Solutions

NFP   •  

New York, NY

Industry: Accounting, Finance & Insurance


11 - 15 years

Posted 243 days ago

This job is no longer available.


Workforce Planning & Talent Acquisition

  • Assist leaders with workforce planning to identify and analyze what the business needs in terms of workforce (size, type, experience, knowledge, skills and quality) to achieve business objectives.
  • Develop and maintain consistent job titles and descriptions across the business/locations.
  • Ensure employee onboarding and orientation processes are being conducted using NFP resources and materials through HR team staff.

    Policies, Procedures and Employee Relations 
  • Provides counsel and direction to HR Staff, leaders, supervisors, and employees to address employment-related matters.
  • Maintain full compliance with all applicable state and federal laws and regulations related to employment, employee relations, compensation and all other aspects of human resources.
  • Conducts investigations in response to formal complaints.
  • Manages disciplinary and separation processes through HR staff.
  • Ensures offices are trained on the Company's employment-related policies as required by law.
  • Interpret and administer company policies for employees and management.
  • Participate with other members of HR team to serve as employee advocate while balancing role of internal business partner.
  • Monitors employment practices and decisions to ensure fair and ethical practices that foster effective employee relations, reduced turnover, and promote and maintain a high level of employee morale and harmonious environment.

  • Participates in the implementation and administration of compensation, bonus and incentive programs and structures.
  • Provide compensation support including salary planning, approval of salary actions, promotions and job re-leveling.

    Performance Management 
  • Drive and facilitate effective performance management practices (coaching, counseling, career development, disciplinary actions) to create and maintain a high performance culture that improves organizational capability.
  • Provide coaching and guidance to managers on carrying out goal setting, performance reviews and providing feedback to employees.

    Learning and Development 
  • Coordinate with HR Talent Development team to support talent development and training for the business.
  • Participate in evaluation and monitoring of success of training programs. Follow-up with Talent Development team, managers, and associates to ensure training objectives are met.

    Employee Engagement 
  • Work with business leaders and regional HR staff to drive NFP’s Peoplefirst culture by promoting company-wide initiatives and building regional initiatives to support employee engagement; Release organizational communication, in order to ensure a positive employee experience and employee engagement within the business.


  • Ability to provide strategic HR support to the business.
  • Sound knowledge of employee relations practices.
  • Knowledge of state and federal employment laws and regulations.
  • Detail oriented and task focused.
  • Strong customer service skills.
  • Ability to express ideas clearly in both written and oral communications
  • Ability to effectively utilize Microsoft Word, Excel and PowerPoint.


  • 10+ years’ experience as an HR professional leading an office or business line.
  • Experience leading a team of HR professionals to support a business line a plus.
  • Bachelor’s degree with course work in Human Resources Management, Business Administration or related field.
  • SHRM-SCPS or SPHR Certification a plus