Human Resources Director


Chico, CA

Industry: Healthcare


8 - 10 years

Posted 211 days ago

This job is no longer available.


Headquartered in Chico, CA with 16 locations across the state, Victor Community Support Services is an $80MM community-based focused agency which delivers mental health and family support services in the homes, schools and communities in which people live. VCSS delivers programs ranging from prevention and early intervention programs to highly intensive home-based services designed to prevent residential and other institutional placements. VCSS is focused on empowering people of all ages to build upon their strengths and capacities to address the problems and needs they have within their lives.


The Victor Human Resources Director (HRD) reports to the Chief Executive Officer (CEO) and oversees the Human Resources (HR) functions throughout the Agency. This leadership position oversees and directs all Victor related HR policies and procedures ensuring that the Agency complies with all laws, regulations and HR Best Practices. The HRD is focused on ensuring that Victor achieves the Strategic Priority of being a Preferred Employer in our industry.


Specific Responsibilities:

Leadership: The HRD is a participant on the Executive Leadership Team and provides leadership and consultation on human resources matters.

  • ? Represents Agency leadership with the highest professional standards.
  • ? Provides recommendations and counsel to Directors, Managers, Supervisors and employees in handling evaluations, personnel problems, corrective actions and assists in achieving conflict resolution.
  • ? Coordinates the Agency response to formal grievances.
  • ? Administers affirmative action and non-discrimination policies and programs.
  • ? Serves as the CEO's designee to identify and resolve HR issues such as: compensation, benefits, employee grievances, and other related human resources policy matters.
  • ? Ensures that Agency job descriptions and salary scales are well crafted and conform to all Agency and legal standards.
  • ? Provides leadership to HR Managers and other work teams as directed. Facilitates the work of assigned committees and work teams that are charged with developing and recommending policies and programs.

  • ? Provides guidance to site HR Managers on Equal Employment Opportunities (EEO) and cultural competency objectives, Leave of Absence, personnel management, Americans with Disabilities Act (ADA) compliance and the interactive process.
  • ? Provides leadership and training to all HR Managers to ensure that these positions are strong Agency representatives. Works collaboratively with site Directors in the evaluation of HR Managers.
  • ? Develops and conducts Agency management trainings in areas of expertise.

Risk Management: Ensures compliance with all HR laws and regulations. The HRD provides leadership in high risk areas ensuring compliance with all HR laws and regulations. Areas of risk include: Workers' Compensation, Personnel Actions, ADA Compliance and Leaves of Absence.

  • ? Provides effective consultation to Agency leaders and managers on high risk areas of responsibility to ensure that Agency resources are protected.
  • ? Responsible for compliance with laws related to employee injury and illness prevention; identifies needs and develops training related to employee safety, minimizing risk of employee injury and complying with legally mandated programs.
  • ? Works collaboratively with the Agency's insurance brokers, self-insurance administrators, third party administrators, and Agency representatives to ensure that these systems are operating effectively to meet Agency goals.
  • ? Oversees all workers compensationclaims to ensure effective and efficient management of injuries.
  • ? Conducts studies and develops reports on HR measures related to Agency Strategic Priorities. Types of reports may include, but not limited to: staff safety/injuries, legal actions, turnover, and benefit utilization.

Policy Development: Ensures that the Agency is in full compliance with all federal state and local laws and regulations which impact all employment-related activities. The HRD works collaboratively with the CEO and Executive Leadership Team to develop policies which address Agency objectives. This position must proactively assist the Agency to prepare for changing laws and regulations in the area of human resources.

  • ? Develops and maintains personnel policies, handbooks and all other applicable personnel records and files. Develops and updates job descriptions for all staff.
  • ? Ensures that all sites comply with Agency HR policies and procedures. Coordinates random audits and Continuous Quality Improvement (CQI) processes in the HR arena.

Benefit Administration: The HRD oversees the administration of employee benefits.

  • ? Researches benefit options and makes recommendations to the Executive Team regarding benefit changes.
  • ? Works collaboratively with the Agency's insurance broker, the CFO, and other relevant positions to review, assess, and implement the employee health, dental, vision, life insurance, and employee assistance program.
  • ? Works collaboratively with the Agency's retirement plan representatives to effectively manage retirement benefits.


  • ? Five years' experience as an HR Director in a large multi-site organization.
  • ? Eight years' experience in a significant HR role with progressively larger responsibilities.
  • ? Must have significant knowledge and experience in analyzing public standards and developing internal standards and programs which address employment, safety, salary administration and benefit programs and activities.
  • ? Demonstrated ability to lead and influence a diverse range of professionals.
  • ? Knowledge of principles and practices of human resources administration; administrative analysis; workers' compensation administration; training and employee development programs; report writing methods and techniques; conflict resolution; labor codes and guidelines.
  • ? Excellent interpersonal and communication skills (both oral and written).
  • ? High-level of emotional intelligence, openness to learning and feedback, creative, and solutions-oriented.
  • ? Must possess a valid California driver's license, personal automobile insurance and driving record that meets the standards outlined in the Agency's Personnel Policy; Motor Vehicle Operating Standards.
  • ? Must be willing to complete a personal background investigation.
  • ? Must be willing to work within a culturally integrated workplace, and be willing to respect human differences based upon protected classes as defined by state, federal and local laws, or any other condition that distinguishes people from one another.
  • ? Must be physically and mentally fit in accordance with the Agency's Personnel Policy; Physical Fitness Standards and Examinations and must be willing to complete a Tuberculosis (TB) and drug screening test.


  • ? Master's degree in Human Resources Management, Business and/or Personnel Administration or a closely related degree. Combination of Bachelor's degree and minimum of seven years' experience in Human Resources may be substituted for Master's degree.