Human Resources Business Partner

Ciena   •  

Ottawa, ON

Industry: Telecommunications.


11 - 15 years

Posted 245 days ago

This job is no longer available.


The HR Business Partner for Ciena’s 1500 person Packet Optical R&D organization will join the Global Products and Services HR Team and support the business in all aspects of talent management.

A genuine interest in the packet optical business as well as a strong work ethic and sense of humour are key to being successful in this role.

Our job is to design our organizations and jobs to empower people and the customer experience.  You must embrace constant disruption!

While this is an individual contributor role, the ability to work with and through other teams (the NA HR Connect team, the global HR team, the Packet Optical leadership team, etc.) is key. 


As part of the Packet Optical Leadership Team, engage with the business to define a talent agenda that supports the goals for this R&D organization.

Look after the “executive health” of the Packet Optical Leadership Team, at an individual level through coaching, and at a team level through team development activities.

Work with the business to proactively address attraction, retention and engagement issues as it relates to their parts of the business.

Provide “organization design” and “change management” expertise to ensure that the structure of this large R&D organization is optimized to meets financial commitments and business goals.

Effectively manage and mediate conflict to avoid escalations.

Influence the workforce plan of the global R&D organization  

Work with the HR Connect team and Talent Acquisitions teams to ensure efficient HRsupport across the organization.

Manage risk with regards to local legislation and practices globally, with the support of local SMES, as it relates to any related HR activity e.g. performance management, employee relations, discipline, restructuring, terminations, etc.

Ensure the effective delivery of core global HR programs (e.g. performance discussions, merit, talent reviews, succession planning, key talent retention, etc.).

Work with the Internal Communications team to ensure timely dissemination of information that drives engagement and awareness.

Work with the Total Rewards team to ensure competitive positioning in our key markets with regard to compensation and benefits.

Ensure learning needs are being identified and addressed, working with the Learning and Development team as required.

Liaise with other HR Business Partners on site specific HR matters, as well as common HR agendas with respect to our R&D organizations.

Encourage and participate in the development and mentorship of other members in the HR function and the business.

Participate in global projects, People Plan commitments, and other initiatives.

Required Experience:

Strong HR generalist background, combined with an international mindset (10+ years experience)

Must have an HR background in high tech

Energized by managing a balance of operational and strategic issues

Prior experience of working with senior leaders in a global environment

Well developed and flexible influencing and communication skills

Strong analytical skills and ability to use data to drive strategic decisions and positioning

Proactive, able to anticipate potential needs and challenges   

Discreet and confidential

Good planning, prioritization, project management and problem-solving capabilities

Strong attention to detail

A team player, able to collaborate across all levels, and get things done in a matrix environment

Self-motivated with high energy levels and a “can-do” attitude

Strong coaching and mentoring skills

Able to inspire trust and confidence and establish credibility through effective partnership skills and by consistently delivering against commitments

Proficient with MS Office and HR systems