Personnel Activities (80%)
- Advise and direct managers in navigating the performance management and corrective action processes.
- Conduct investigations into employee complaints, performance issues and misconduct; make recommendations based on findings and respond/follow-up with leadership and employees as appropriate.
- Participate in labor management meetings.
- Advise managers on UW and UW Medicine policies, processes, collective bargaining agreements, Professional Staff program and the Washington State Administrative Code for Personnel (WAC 357).
- Oversee supervisors/managers with the creation and revision of required forms such as position descriptions, performance evaluations, performance criteria for technical duties, competency assessments. Evaluates, recommends and drives results for approved employee and organizational changes within teams.
- Proactively manage and respond to compensation issues; drive and deliver equitable results; work collaboratively with UW Compensation. Provide consultation and guidance to managers on position reviews, salary adjustments, reclassifications and temporary pay increases. Proactively provide salary assessments and make salary recommendations. Develop and maintain workflow to ensure the Sr. Technical Recruiter is informed of salary setting decisions due to the downstream effect on recruitment and talent acquisition.
- Analyze, summarize and/or assemble data and information in routine and ad-hocreports for department operations (exit interviews, turnover statistics) and various inquiries such as interdepartmental requests, regulatory agency requests, complaints, grievances and appeals.
- Complete annual salary survey with UW Compensation and any ad-hoc salary surveys approved by UW.
- Track and report out on the department's compliance with UW and UW Medicine's policies, including but not limited to, performance evaluations, position competencies, position descriptions, influenza campaign, Ethics, HIPAA and Corporate Compliance training. Develop remediation plans with managers to ensure compliance; escalate through chain of command as necessary.
- Administer the department's position control program, working closely with the Assistant Director of Business and Finance and the Sr. Technical Recruiter to ensure that all employees in positions are accounted for and within budget.
- Develop and conduct department orientation training with new hires and transfers; create onboarding processes that lead into unit-specific onboarding. Develop and conduct off-boarding processes for exiting staff.
- Maintain department personnel files; ensuring that records are being retained per UW Medicine's record retention policy.
- Participate in or lead the development of in-department trainings; facilitate trainings and workshops.
- Administer employee engagement survey results to department leaders; advise leaders on results and consult on prioritizing engagement action plans.
- Administer the UW Service Recognition Program and the department employee recognition program
- Lead the department's efforts in the annual Combined Fund Drive program.
- Oversee contractor onboarding process and ensure compliance with UW and UW Medicine policies.
Payroll and Timekeeping Compliance (10%)
- Advise managers and staff on payroll and timekeeping requirements. Ensure that payroll and timekeeping requirements are communicated frequently and consistently and follow-up when compliance is in question.
- Maintain knowledge of current payroll procedures, KRONOS practices and requirements and serve as department payroll coordinator as needed. Liaise with appropriate enterprise payroll and timekeeping departments.
- Monitor and audit Leave Administration; ensuring FMLA credited appropriately and within parameters HR has approved. Ensure medical leave is credited appropriately and within approved parameters.
- Direct maintenance of current department personnel and payrolldatabases; extract data and create reports including excel spreadsheets of information as requested. Interface with the UW Integrated Service Center as appropriate.
- Lead, organize and positively influence a team of support roles to meet the needs of the ITS department and UW Medicine community; this includes responsibility for two FTE direct reports.
- Instill UW Medicine and IT Services vision and guiding principles to all staff.
- Promote an environment that is attractive and facilitates the recruitment and retention of support staff, this includes, but is not limited to, staff development, recognition, motivation, and communications.
- Recruit, hire, train, coach, motivate, and manage performance for staff.
- Conduct performance evaluations and measuring on a regular basis, and other standard practices, consistent with all ITS teams and HR policies and procedures.
- Recommend reclassifications and salary adjustments.
- Provide functional and technical expertise to staff.
- Establish and enforce technical and functional standards.
- Ensure compliance with security and confidentiality requirements.
- Promote, monitor, and support UW Medicine HIPAA policy and procedures.
- Generally, plan, assign, and approve the work of support staff for the human resources program.
What you’ll bring to the table: (minimum requirements)
- Bachelor's degree in Human Resources, Business, Communications or other related field or equivalent combination of education/experience.
6+ years experience must include the following:
- 4 years' experience leading or supervising staff.
- Experience as an HR Subject Matter Expert within an organization and has served as point person on projects and tasks.
- Experience coaching, training and providing consultation to employees and managers.
- Experience with applying and interpreting policies, making recommendations to existing policies and drafting new policies.
- Experience with complaint investigations and resolutions; corrective action or disciplinary process.
- Experience mediating difficult interactions; facilitating conflict resolution measures.
- General knowledge of current laws, standards, legislation and trends that may affect HR practice.
- General knowledge of payroll laws.
- Working knowledge of measurement concepts, data collection and analysis.
- Proficiency with MS Office tools: Outlook, Excel, Word, PowerPoint.
Ideally, you’ll also have: (desired skills and experience)
- Advanced degree.
- Professional Certification: PHR or SHRM-CP.
- Experience as an HR Generalist.
- Microsoft SharePoint.