The HR Manager/Sr. HRBP – Channel (Business unit and/or region) is responsible for leading the HR strategy, support, and services to assigned customer groups. The position provides strategic and operational HR to functional/channel leadership, plans and implements human resources initiatives designed to maximize organizational effectiveness through talent management/development processes, succession planning, and job/organization design, talent acquisition, performance/salary management, learning and development, diversity and inclusion, and positive employee relations.
The HR Manager partners with business leaders and internal teams to drive alignment of HR strategy, initiatives, policies and practices consistent with strategic business objectives.
Strategy and Planning: Provide strategic and sustainable human capital solutions aligned to the corporate strategy, your HR work, initiatives, programs, and projects to critical business drivers and strategy. Works cohesively with all functional organizations (at all levels) to deliver expected results consistently.
Talent Management Planning and Analysis: Applying an array of strategic talent management solutions to continuously improve talent acquisition, retention, assessment, development, and career/professional growth.
Employee Relations & Coaching: Supports management by providing human resource advice, counsel, and decisions in relation to progressive discipline, investigations, mediation and coaching to improve effectiveness of leaders and teams.
Total Rewards: Maximizes the organization’s compensation, reward and recognition programs. Provides compensation analysis adjustment and make sound recommendations that align with overall total rewards strategy. Leads merit, compensation planning and communication for channel/function leaders. Ensures alignment with compensation programs by analyzing market data to provide fair and competitive compensation.
Workforce Planning & Management: Support channel leaders in achieving balanced staffing levels with the volume of work being produced; collect organizational data and use it to drive results related work volume and projected staffing needs that builds future workforce, and a measurable HR strategy to achieve it. Work with leaders on budget and cost saving exercises, and general support to avoid risk related to staffing, service level, or other KPIs.
Learning & Development Planning and Analysis: Assess training needs and implement training solutions.
Organizational Development and Design: Using systems, models, diagnostics, and data to analyze organizational problems and provide solutions. Identify and evaluate organizational design needs and drives the development and implementation of solutions.
Change Management: Acts as a change agent to the business and implements processes and approaches which prepare employees for ongoing change and transformation. Consults on process improvement initiatives.
Team Development: Serve as coach, mentor and contribute to the development of early career-HR team members, including the assignment of projects and overseeing day-to-day responsibilities as it relates to HR support of assigned functions; leverage best practices across the business.
Bachelor's Degree in Business or Human Resources.
An advanced degree in Human Resource Management a plus.
Work Experience Requirements:
Bachelor’s Degree in Human Resource Management or equivalent.
At least 7-8 years of Human Resource experience.
Skills & Knowledge
Ability to organize and prioritize work demand with an attention to detail, time management skills and disciplined work ethic.
Exceptional written and verbal communication skills to manage across functions at various levels.
Credible HR professional with an ability to build effective business relationships and keep confidences at all levels of the organization.
Excellent interpersonal skills and demonstrated strong facilitation skills.
Self-motivated individual with the desire to succeed and motivate others.
Ability to work at a strategic level and able to execute on day-to-day operational/administrative matters.