HR Data & Analytics - Insights & Product Delivery - Vice President

Job Description

Here at Human Resources in JPMorgan Chase & Co., our "customers" are our employees, managers, candidates, and retirees, and our products are the "customer experience" we provide. We strive for customer obsession, and data and analytics are integral to our products and customer experience.

We are HR Data and Analytics, a centralized global team responsible for all aspects of workforce data strategy, analytics and reporting, data governance, and the development of artificial intelligence and machine learning (AI/ML) based solutions. We have a vision to help make individuals, teams, and businesses at JPMC among the most engaged and productive in the world. Our mission is to create workforce insights that allow leaders to make evidence-based people decisions that help drive measurable business outcomes.

If you are passionate about the concept of customer-obsessed HR, possess quantitative skills and business acumen, eager to explore and develop new tools and analysis methods in the context of HR, and work well in a team, we want to hear from you!

Position Overview & Responsibilities

As a VP - HR Insights Analyst, you are not only strong in both quantitative skills and business acumen, but also a great collaborator with your team members and internal clients. You translate abstract business asks to analysis tasks or agenda, conduct analysis, and communicate results with relevant parties. You are a valuable contributor to our intellectual capital - Accumulate institutional knowledge about our workforce, explore and develop different tools and analysis methods in the context of HR, and create relevant templates or automation process to drive synergy across HR analytics work. Last but not least, you embrace a mentoring mentality in developing junior team members through collaboration in project/product work.

Job responsibilities

• Conduct analysis based on past and current HR or business data, with the primary goal of answering business questions and supporting HR in making evidence-based decisions
• Collaborate with a cross-functional team to deliver analysis results
• Communicate analysis results with relevant team members and internal clients
• Create and document institutional knowledge about our workforce, and share such knowledge with relevant team members and stakeholders
• Explore new tools, technology, and analysis methods for projects, analysis, or products
• Develop new ideas for projects based on observations in existing book of work and data asset
• Identify data automation capabilities and apply them to appropriate use cases to create capacity for businesses

Required qualifications capabilities and skills

• Bachelors with 7+ years' experience in a related data discipline (e.g., Economics, Business, IO Psychology, Statistics, Business Analytics, Computer Science, or relevant fields), and/or 3+ years at a top management consulting firm with a Master's degree (or equivalent in industry)
• Hands-on experience in at least two of the following:
  • Advanced excel skills (e.g., VLOOKUP, INDEX MATCH, advanced conditional formatting, Analysis ToolPak, macros/VBA)
  • Data visualization tools (e.g., Tableau, PowerBI, Qlik)
  • Statistical software or coding languages (e.g., R, SAS, SPSS, Python)
  • Statistical or quantitative analysis (e.g., multiple regression, multivariate analysis, network analysis, AL/ML concepts and techniques)
  • Data wrangling (e.g., SQL, Alteryx).
• Versatile in learning and picking up different software, tools, methodology, or coding languages
• Relevant experience in consulting, client engagement, or project execution with demonstrated experience in data & analytics topics

Preferred qualifications, capabilities and skills

• Experience in strategy consulting, specifically in data- and analytics-related fields
• Domain knowledge in Human Resources analytics or in the financial services
• Ability to articulate complex issues in easy to understand ways
• Pragmatic problem solving across multiple types of issues in project work
• Willingness to learn new areas of focus - especially support functions
• Comfortable with ambiguity
• Project management experience

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Everything we do as a firm hinges on our ability to hire, empower and retain the best people. Human Resources plays an integral role in designing, implementing and managing people strategies, using the latest in data analytics and technology to deliver industry-leading services. This includes Talent Acquisition, Training, Talent Development, Career Management, Diversity, Compensation & Benefits, Employee Relations, Technology, Finance and HR Service Delivery.