Position Description: The TSIB Claims Manager provides professional technical guidance and oversight to TSIB Clients with respect to claims reporting, management, and settlement. The position reviews all claims individually and conducts periodic review of each Client's loss history, monitors reserves, and assists Client staff with day-to-day claims matters. The position trains Client and TSIB staff on RMIS systems in use, loss prevention techniques, and claims processing and management. The position may supervise TSIB claims or client support staff.
Reports To: Reports to a Managing Director in the brokerage.
Essential Duties & Responsibilities*:
Qualifications: Bachelor's degree in Insurance, Risk Management, Finance, Business Administration or similar program; or a minimum of seven years' experience in insurance or risk management with emphasis on construction claims ; or an equivalent combination of education, training and/or experience. CPCU, ARM or similar insurance designation desired. Proven written and verbal communication abilities with emphasis on problem solving and negotiation; proficiency with computer applications, including Microsoft Office suite and insurance-based RMIS systems. Ability to read and understand contracts and insurance documents. Demonstrated interpersonal skills and ability to work with staff at all levels, both internal and external. Ability to travel.