Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.Do you have a passion for travel? Are you a proven Hotel General Manager looking for variety and new experiences? Are you ready to take your hospitality leadership experience on the road? If so, Colwen Hotels has an exciting opportunity.Due to our continued growth, we are in search of a Task Force General Manager to join our team. The position of Task Force General Manager is responsible for all day-to-day hotel operations, providing impactful leadership and support to the team, quality assurance, driving exceptional guest service standards, superior guest satisfaction, ongoing enhancement of service and quality improvements at the hotel, associate development and engagement, fiscal responsibility and a strong working knowledge of financial statements and internal controls during the duration of each assignment. In addition to serving as an acting General Manager, this individual may be assigned to provide support to the General Manager of a property or work on special projects. A Task Force General Manager position with Colwen is a roll-up your sleeves role that, when necessary, will require the individual to work in multiple departments to support and lead the team. Our managers do not manage from their offices but are actively out and about in the operation.*Relocation assistance is not provided with this position*
Responsibilities and Duties Include but Not Limited to the Following:- Responsible for the day-to-day hotel operations including Front Office, Housekeeping, Food & Beverage, Maintenance and Sales.
- Participate in recruiting, hiring and the ongoing evaluation of associates.
- Ensure that associates receive effective and impactful ongoing standards of service and skills training to consistently deliver a high level of service to guests.
- Create and maintain a professional, respectful and engaging work environment for hotel associates that fosters a professional, respectful and fun environment.
- Drive ongoing associate engagement/recognition initiatives.
- Establish and maintain open collaborative relationships with direct reports, associates, and all property departments.
- Tour and inspect hotel on a daily basis and monitor property cleanliness, product quality and ensure achievement of service standards.
- Liaises with the Accounting Department to ensure strict adherence regarding company policies and controls.
- Adherence to all brand and Colwen Hotels standards.
Requirements:- 3+ years of Hotel General Manager experience in lifestyle, extended stay or select service properties
- Possess both branded and non-branded experience a plus
- Previous experience with Marriott, Hilton and IHG desired
- Current/Prior experience with Fosse, OnQ and Opera systems
- Superior communication skills
- Demonstrated passion for hospitality and service
- Attention to detail and highly organized
- Self-motivated and results-driven
- Creative problem-solver and multi-tasker
- This position is 100% travel and individual may be assigned to any Colwen Hotel within the portfolio for both short and long-term periods of time
We've got you covered: Benefits & Perks- Medical Insurance with Company-Funded HRA
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Wide-Array of Supplemental Insurance Offerings
- Paid Time Off Programs
- Employee Assistance Program
- 401K Plan - Traditional & Roth Options with Employer Match
- Hotel Discount Travel Program for Associates & Family
- Exclusive Associate Discounts - Travel, Entertainment, & Retail
- Training and Development Programs
- Career Advancement Opportunities
Colwen Hotels is an equal opportunity employer. EOE M/F/D/V