Hotel General Manager

ALL IN ONE Employment Services  •  Miami, FL

5 - 7 years experience  • 

$80K - $110K
Posted on 05/18/18 by Gabriel Milian
ALL IN ONE Employment Services
Miami, FL
5 - 7 years experience
$80K - $110K
Posted on 05/18/18 Gabriel Milian

Description

 

"ALL IN ONE Employment Services" is recruiting a Hotel General Manager. A customer-focused, dedicated, and responsible hotel manager to join a growing organization. In this position, you will coordinate the day-to-day operations and activities at your assigned hotel location. You must be approachable, detailed, and goal-oriented with previous hospitality or management experience.

Hotel Manager Duties And Responsibilities

  • Greet and register guests upon their arrival
  • Respond to inquiries regarding hotel services, amenities, and policies
  • Coordinate front office activities; resolve guest issues as well as problems among staff
  • Interview and hire applicants for hotel staff positions; train hotel staff; observe and evaluate staff performance
  • Assign duties and schedule shifts for hotel employees
  • Develop and implement policies and procedures to ensure that the hotel facility operates smoothly
  • Ensure that the facility operates efficiently within the guidelines of all policies and procedures
  • Participate in financial activities and monitor the facility?s revenue, including setting room rates, establishing budgets, and allocating funds to departments
  • Procure supplies and obtain outside services as necessary, including deliveries, laundry, maintenance, and trash collection
  • Collect payments; maintain data about all funds and expenditures
  • Prepare and properly store paperwork and documentation concerning departmental functions
  • Collaborate with other managers to coordinate hotel activities
  • Arrange for telephone and mail services for guests
  • Provide concierge services for guests regarding dining locations and entertainment venues
  • Carry out or delegate marketing and public relations activities
  • Meet with clients to book and plan special events, such as conventions, banquets, weddings, receptions, and other functions

Hotel Manager Requirements And Qualifications

  • Trained in customer service, hospitality management, sales, and marketing, or other related experience
  • Proficient with customer relationship management (CRM) software such as Enablez ResortSuite
  • Proficient with facilities management software such as Anand systems ASI FrontDesk, Execu/Tech Systems HOTEL Premium, or TCS Hotel Software Guest Tracker.
  • Proficient in the use of Microsoft Office and point of sale (POS) software.
  • Excellent interpersonal communication and customer service skills
  • Ability to motivate your team as well as interact directly with the public
  • Superior problem-solving skills; capable of making quick yet sound judgments and decisions

Required Qualifications :

Hotel Manager Requirements And Qualifications

  • Trained in customer service, hospitality management, sales, and marketing, or other related experience
  • Proficient with customer relationship management (CRM) software such as Enablez ResortSuite
  • Proficient with facilities management software such as Anand systems ASI FrontDesk, Execu/Tech Systems HOTEL Premium, or TCS Hotel Software Guest Tracker.
  • Proficient in the use of Microsoft Office and point of sale (POS) software.
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