Host Based Security Systems ( HBSS ) SME I Support Administration

5 - 7 years experience  •  Aerospace & Defense

Salary depends on experience
Posted on 05/24/18
Suffolk, VA
5 - 7 years experience
Aerospace & Defense
Salary depends on experience
Posted on 05/24/18

Program Overview: This Task Order supports the Navy Cyber Defense Operations Command (NCDOC) which provides Computer Network Defense services to the Navy Enterprise.

Duties/Responsibilities: Contractor will provide day to day support for Fleet units including guidance, account creation, ePO functionality. Contractor will primarily follow SOPs / TTPs and escalate other issues. The contractor shall facilitate delivery of HBSS SME tracking / artifacts / documentation to the HBSS Overarching Project Management / Team Lead or his / her designated representative.Time Expectations/Work Schedule: This position is a MID (11:00 PM/22:00 - 07:30 AM/07:30) position.

REQUIRED DUTY: Provide support to Fleet Units for all matters dealing with HBSS ashore ePO management

  • Escalate issues/problems to support solution development
  • Manage, track, report, policy exceptions IAW Navy TTPs/SOPs
  • Report compliance status IAW Navy mandates, and management direction
  • Implement HBSS deployment, and policy strategies IAW approved Navy TTPs/SOPs
  • Manage ticketing system
  • Monitor/Analyze Rogue System Detection and respond/report IAW approved Navy TTPs/SOPs
  • Verify automated reports are being sent out as needed
  • Creation of server tasks, automated reports, etc.
  • Maintain a presence in the HBSS chat room
  • Review of HBSS threatevents

Deliverables include:

  • Daily verification of Asset rollup -Respond to Fleet units if there were issues
  • Follow up on sites that have ongoing issues -Verify appropriate data is being rolled up
  • Verify automated reports are being sent out as needed. -Interface with other groups and the Fleet units in regards to asset information (compliance).
  • Field inbound communications with remote sites and assist or reach out to next level support
  • Make any changes passed down from Chain of Command
  • Manage Detected System exceptions
  • Manage approved DCM exceptions
  • Keep exceptions and ticketing database current
  • Creation of server tasks, automated reports, etc.
  • Maintain a presence in the HBSS chat room to monitor it

Requirements:

  • 7 years IT experience
  • 2+ years previous helpdesk experience
  • Knowledge and experience in working with the McAfee Host Intrusion Prevention System
  • Organizational skills
  • Contract Specific Requirements: SECRET Clearance. MID (11:00 PM/22:00 - 07:30 AM/07:30) position.

14775

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