Home Health / Hospice Delivery Manager

8 - 10 years experience  •  Healthcare

Salary depends on experience
Posted on 06/22/18
8 - 10 years experience
Healthcare
Salary depends on experience
Posted on 06/22/18

Key Responsibilities

 

  • Business Acumen:
    • Understand and supportproduct roadmap: understand business value, market strategy, blueprint, architecture, performance, business operations, risks, etc.
    • Determine need for additional staff and make appropriate recruitments.
    • Determine hardware and software needs, obtain approval, and coordinate vetting and purchase/installation in collaboration with Operations.
    • Report team progress to ensure alignment with Engineering and Kinnser OKRs.
    • Manage technical product costs in support of product roadmap.
  • Delivery:
    • Direct and manage product development from design to delivery, following Kinnser Agile methodology and engineering design and coding standards.
    • Provide hands-on technical guidance, mentoring, and leadership. Be proficient in full stack development including understanding design patterns, data schema patterns, etc.
    • Lead or participate in design efforts, design reviews, and code reviews.
    • Provide assistance to team members to determine and resolve system problems.
    • Develop full-scale plans to manage initiatives in support of development; manage major enhancements of products. Identify and manage project dependencies, milestones, and timeline.
    • Manage changes in scope, identify potential crises, and devise contingency plans.
    • Define success criteria and disseminate to involved parties.
    • Participate in sprint or release retrospectives; create and document action items, instilling mindset of continuous improvement.
  • Communication:
    • Manage and communicate expectations to team members and stakeholders in timely and clear fashion.
    • Deliver progress reports, proposals, design documentation, training, and presentations.
  • Consulting:
    • Seek opportunities to increase customer satisfaction and deepen client relationships.
  • Leadership:
    • Coach, mentor, motivate, and supervise team members and contractors, promoting accountability for assigned work. Mentor team members on career growth.
    • Encourage innovation, outside-the-box thinking, and teamwork.
    • Provide recommendations to management concerning issues of programmer productivity and software development.
    • Delegate tasks and responsibilities to appropriate personnel.
    • Identify and resolve issues and conflicts within project team.
  • Other:
    • Protect confidentiality of any PHI information.
    • Seek to enhance knowledge and experience, drawing on senior colleagues as well as self-study. Stay up-to-date on technology trends, experimenting with new technologies to determine applicability to Kinnser technology roadmap.

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Qualifications

 

  • Bachelordegree or appropriate experience.
  • Outstanding academic performance (3.0 or higher cumulative GPA).
  • Preferred majors are Engineering, Computer Science/Engineering, Information Systems/Decision Sciences, Mathematics, Sciences, or other STEM related majors.

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Professional Skill Requirements and Experience

 

  • 8-10 years’ experience in an Engineering or Delivery Manager capacity, including all aspects of process development and execution.
  • Architecting:
    • Demonstrable experience on fundamentals and operating principles of software development, including system architectures such as micro services, SOA, client/server, web applications, mobile platforms, distributed, etc.
    • Learn new technologies and resolve problems involved in integrating these with systems.
  • Business Acumen:
    • Represent Kinnser in customer meetings.
    • Respond to RFI and RFP requests.
    • Understand product and customer requirements and propose solution approaches.
  • Technical:
    • Demonstrable experience on principles, theories, techniques, and methodologies of systems analysis.
    • Advanced knowledge and demonstrable experience of computer programming, data modeling, and object-oriented analysis/design/programming procedures and techniques. Proficiency in .NET C#. Proficiency in Java preferred.
    • Ability to learn and adapt to new technologies, methods, and processes.
    • Advanced knowledge of operating systems.
    • Advanced knowledge of standard development tools, data stores, and testing tools.
    • Expert knowledge of development methodologies (Scrum, Waterfall, Kanban, etc.).
    • Expert knowledge and experience with full-stack, back-end, and front-end design and programming.
    • Ability to identify tasks which require automation.
    • Ability to determine whether problems are caused by hardware, operating system, application programs, or network failures.
    • Good knowledge of security and encryption.
    • Ability to modify programs to improve efficiency.
    • Ability to design, code, edit, and debug computer programs.
    • Ability to define specifications of system for appropriate hardware.
    • Maintain professional knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies, writing whitepapers, speaking at professional events, etc.
  • Delivery:
    • Strong familiarity with project management techniques.
    • Flexible during times of change. Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
    • Adept at conducting research into architectural and technical issues.
    • Proven experienceworking with cross-functional teams.
    • Proven experienceworking with onshore/offshore teams.
    • Expert technical-estimation skills.
    • Expert Agile (Scrum) development experience.
    • Participate in development of long-range planning for new products and features.
  • Opportunity Pursuit:
    • Play leadership role in business development activities.
    • Participate in proposals and bids for opportunities.
    • Demonstrate consultative, solution-selling skills.
    • Position Kinnser products against competition.
  • Leadership:
    • Ability to read communication styles of others.
    • Ability to elicit cooperation from variety of sources, including upper management, clients, and other departments. Persuasive, encouraging, and motivating.
    • Outstanding leadership and mentoring experience.
    • Outstanding experience in staff management. Ability to grow team members’ professional/technical skills.
    • Ability to defuse confrontational situations and group tension.
  • Consulting:
    • Ability to articulate technical or operational problems using appropriate business terms.
    • Ability to prepare analyses describing progress and adverse trends; ability to make appropriate recommendations.
  • Communication:
    • Understand how to communicate difficult/sensitive information tactfully.
    • Outstanding oral and written communication and interpersonal skills.
  • Other:
    • Outstanding ability to work independently and in team-oriented, collaborative environments.
    • Ability to work creatively and analytically in problem-solving environment.
    • Ability to accept and act upon criticism in positive manner.
    • Ability to self-direct, effectively prioritize tasks, multi-task, and meet tight deadlines in high-pressure environment.
    • Outstanding flexibility and time-management skills.
    • Outspoken and passionate on technology/programming-related issues.
    • Ability to learn and adapt to new technologies, methods, and processes.

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