We are looking for Help Desk Support for our client in ?Golden, CO
Job Title: Help Desk Support
Job Location: Golden, CO
Job Type: Contract ? 12 Months / Contract to Hire / Direct Hire
- Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
- Responds to telephone calls, email and personnel requests for technical support.
- Documents, tracks and monitors the problem to ensure a timely resolution.
- May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area.
- Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job.
- Primary job functions do not typically require exercising independent judgment.
- Active Directory
- Communication skills both verbal and written
- Windows 10
- Windows8, 8.1, 10
- Windows 9x/2000/XP/NT/Vista/7