?We are looking for Help Desk Support for our client in Denver, CO
Job Title: Help Desk Support
Job Location: Denver, CO
Job Type: Contract ? 12 Months / Contract to Hire / Direct Hire
- Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
- Responds to telephone calls, email and personnel requests for technical support.
- Documents, tracks and monitors the problem to ensure a timely resolution.
- Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- Primary job functions do not typically require exercising independent judgment.
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