Help Desk Support

Confidential Company  •  Denver, CO

Less than 5 years experience  •  Technology

Salary depends on experience
Posted on 05/09/18 by Cynet Sytems
Confidential Company
Denver, CO
Less than 5 years experience
Technology
Salary depends on experience
Posted on 05/09/18 Cynet Sytems

?We are looking for Help Desk Support for our client in Denver, CO

Job Title: Help Desk Support

Job Location: Denver, CO

Job Type: Contract ? 12 Months / Contract to Hire / Direct Hire

Job Description:

  • Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
  • Responds to telephone calls, email and personnel requests for technical support.
  • Documents, tracks and monitors the problem to ensure a timely resolution.
  • Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
  • Relies on instructions and pre-established guidelines to perform the functions of the job.
  • Primary job functions do not typically require exercising independent judgment.

KEYWORDS:

HelpDesk : IT, Helpdesk Support, Desktop operating systems, Desk Side Support, Desk Side, IT Support, Technical Support, WindowsSupport, MAC Support, MACOSX Support, Remote Support, Support Tech, 24x7, SupportTechnician, Outlook Migration, Exchange Migration, printer support, VOIP Support, LANSupport, WindowsSupport, Windows7, Windows XP, Windows8, antivirus software, spyware, desktop computers, network servers, network printers, remote connections, connectivity, networks, MS Office, desktop technician, PC technician, support engineer, PC support, desktop support, PC ticketing, laptops, fixing, cabling, LAN/WAN, network. Cisco switches, hubs, TCP/IP, IP, troubleshooting, SMS, Active Directory, Dell Kace, Help Desk systems, A+, CompTIA, Dell Support, HP Support

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