Job Description
Seasoned leader required to effectively manage and direct day to day operations of large scale complex account. Functionally manages customer relations, contract compliance and management, finances and budget, human relations and communication.
Detailed functions include:
- Assure compliance with contractual standards, Company policy, State and Federal laws and regulations maintaining and monitoring staffing levels
- Meet Profit and Loss targets monthly, quarterly, annually
- Maintain positive customer relationships among government civil servants and political appointees
- Manage multiple sub-contractors
- Participates in formulating and administering company policies and developing long-range goals and objectives
- Identifies and capitalizes on opportunities for new business and expansion of existing business
- Manages potential risk and issues, minimizes and manages vulnerabilities and executes contingency/correction plans
- Directs and coordinates activities of account functions or business operations for which responsibility is delegated to further attainment of goals and objectives
- Manages using long-term view and builds a shared vision with others, acts a catalyst of organization change. Influences others, translates vision into action
- Reviews analysis of activities, cost, operations, and forecast date to determine business progress toward stated goals and objectives
- Selects, develops, motivates, and deploys staff of highly competent managerial and professional employees to effectively support the functions of the business operation
- All other duties as assigned
Experience and Education:
- Minimum 7-10 years of senior level operations/technical management experience
- Minimum 4 years senior-level management experience in operating Federally-funded state or county human services programs
- Minimum 4 years senior-level accountability for P&L management
- Minimum 5 years of experience defining and negotiating scope of work for human services programs and/or projects
- Bachelor’s degree required; advanced degree preferred