Provides professional comprehensive care management services to patients of the Strong Behavioral Health, Care Management Program. Collaborates with health, behavioral health and social service providers and is responsible for the development and management of service plans for patients enrolled in a NYS-licensed Health Home who have need for the most complex, high utilizing and costly services and may be at high risk for under-utilizing services.
The Care Manager-carries a caseload of assigned clients
Under general direction and with considerable independence, performs complex care management services consistent with NYS Regulations and Policy for the provision of Health Home Services. Establishes and maintains cooperative working relationships with community providers and resources to obtain needed services and support for enrolled patients. Utilizes community and family resources to create sustainable support systems for patients. Reviews and discusses plan with patient, focusing on linking individuals to clinical and social services with system and community providers.
Bachelor’s Degree in an appropriate human services field required and 4 years’ direct experienceworking with individuals diagnosed with Serious Mental Illness (SM!); or an equivalent combination of education and experience. Must possess and maintain a valid New York State License, have a satisfactory driving record and have access to an automobile.