Health and Benefits Team Lead

Confidential Company  •  Canton, MA and Des Moines, IA

Less than 5 years experience  •  Managed Care & Health Insurance

$66K - $88K ($60K - $80K base + 10%)
Posted on 08/08/17 by Phil Rosenberg
Confidential Company
Canton, MA
Less than 5 years experience
Managed Care & Health Insurance
$66K - $88K
($60K - $80K base + 10%)
Posted on 08/08/17 Phil Rosenberg

We will to talk to all candidates who meet 100% of these minimum requirements:

  • 3 – 5 years related Health & Benefits company work experience (Provider experience, not HRexperience)

  • Staff or people management experience

  • Client (business customer) interaction or service experience

  • Ability to query in SQL

  • BA/BSdegreepreferred

Additional Requirements:

  • Ability to prioritize and manage multiple projects simultaneously
  • Strong critical thinking and problem-solving skills
  • Comfortable working with data, including strong Excel knowledge
  • Strong oral and written communication skills
  • Ability to work independently and in a team environment

Job Description:

We currently have an exciting career opportunity to join company’s Benefits Administration business, a growing segment that administers large employers’ health and retirement benefits programs.

As a Health and Benefits Client Services Team Leader, you’ll oversee a team of analysts that are responsible for the administration of outsourced Health and Benefits plans. As a front-line manager, you will be responsible for project supervision and client deadlines, as well as your team members’ individual development, training, and growth. You will support your team’s success by applying your client understanding, plan knowledge, and communication skills to problem solve, set priorities, and achieve established goals.

Primary Responsibilities:

  • Provide direct management for a team of analysts including coaching, career development and performance management.
  • Supervise the daily team work, such as inbound and outbound files, client requests, employee communications and reporting deliverables.
  • Conduct ongoing updates and planning with your clients.
  • Ensure fulfillment of Service Level Agreements according to client contracts.
  • Manage monthly, quarterly, and annual projects, as well as special requests from your clients.
  • Work successfully with other teams and individuals throughout the company to resolve issues and achieve results.
Not the right job?
Join Ladders to find it.
With a free Ladders account, you can find the best jobs for you and be found by over 20,0000 recruiters.