Head of Solutions at Chainlink Labs in Remote

As a passionate blockchain fan and user advocate, you will build and run the Solutions Engineering team at Chainlink. In this role, you will be a key partner to Heads of Sales, Customer Success, and Head of Integrations and will shape how our customers use Chainlink’s services.

We are looking for a motivated and ambitious technical leader to join us in a new role where you will take responsibility for our Solutions teams. Our ideal candidate is a dedicated, highly experienced, technical leader who will motivate, mentor, and coach both teams.

Your Impact

• Take management responsibility for our Solutions team
• Be responsible for hiring, motivating, mentoring and coaching both teams to success
• Solve customer technical problems associated with the rollout of Chainlink services
• Quickly understand a client’s complex ecosystems to determine how best Chainlink technology solutions can benefit them
• Develop deep functional product expertise of Chainlink
• Collaborate with global heads of departments and Engineering teams in order to establish streamlined internal processes, and achieve efficiency in customer onboarding procedures
• Communicate customer needs and product feedback to Chainlink leadership
• Articulate and unite cross-functional stakeholders behind a clear and compelling vision for Solution Engineering
• Define and own your team's processes

Requirements

• Experience shaping the practice of Solution Engineering at a previous (preferably blockchain related or startup) company
• Working experience, or strong knowledge of, the blockchain ecosystem
• Ability to establish trust with users and ability to influence key decision makers in the sales cycle
• Hands on experience with middleware, integration architecture patterns, web services technologies, and APIs
• Experience in any of the following is a plus: Golang, Rust, JS, Ruby, Python, C++, C, or Solidity
• Experience building and delivering Proofs of Concept (PoCs) and responding to functional and technical elements of proposals independently and effectively
• Proven hands-on experience building and deploying solutions to customers
• Strong prioritization and project management skills, understanding of business impact for various solutions
• Proven ability to build and run a productive and engaged team
• A proven track record in building custom solutions that demonstrates strong problem solving & decision making.