The Chief Technology Officer (CTO) function is responsible for strategic and operational management of the technology environment supporting Citi’s Global Consumer Technology (GCB) function. Key responsibilities of the CTO include: enterprise architecture governance; technology innovation, strategy and roadmap development; software development technology, process and design standards; performance engineering and testing; development operations (devops) strategy and execution; operational management and optimization of infrastructure in conjunction with CTI; and production management of GCB’s global application portfolio.
The Business Management Lead for Governance will report to the CTO Head of Business, Demand and Project Management and work in conjunction with business partners, control organizations and the CTO leadership team to execute CTO’s strategic priorities, ensure a high standard and operational governance and lead the agenda for Compliance, Risk and Control Governance across the CTO. The Business Management Lead for Governance will be the custodian of all CTO owned Issues, Risk Exceptions, CAPs and the overarching control framework, ensuring compliance with enterprise risk and control requirements across CTO, acting as the conduit for all interactions with Internal Audit
Implementation of a high standard of governance across strategic, operational, architectural, risk and financial dimensions of performance required to achieve GCB business objectives and the objectives of the CTO function; ensuring a coordinated and consistently high standard of governance globally, regionally and within each CTO function.
Leadership of core deliverables including CTO’s MCA Framework adherence, chairing the bi-weekly Risk and Control forum, leading the response to any Internal Audit activities and managing the Annual Risk Assessment on behalf of CTO.
Engagement of key stakeholders in conjunction with the Regional CIO/CTO’s to ensure alignment, clarity and support of business priorities, proactive escalation on matters related to risk and control.
Recruitment and development of high performing talent; development of a learning environment; demonstrating teamwork, respect and collaboration across the CTO function and with GCT, CTI, CATE and other partner organizations and fostering a culture of innovation, commercial savvy, dependability, pragmatism and excellence.
Ensure all regulatory, compliance and internal control requirements are met, while maintaining a measured view of risk affecting all areas of CTO responsibility and structured and visible plans for mitigation of this risk.
Primary contact for one or more CTO leadership team members for all Business Management Services across workforce,finance, governance and executive support.
10+ years in senior technology/engineering leadership roles within financial services or a related industry
Strong executive-level communication skills; both in writing and verbally.
Demonstrated ability to work with broad range of functional teams and executives. Commercially savvy and experienced in formulating and executing innovative commercial arrangements for products and/or services.
Highly developed interpersonal skills and proven ability to engage and influence stakeholders at all levels within an organization.
Ability to take assignment from Sr. directors and work independently to frame material and/or manage resolution
Strong attention to detail will assist in data quality control and documentation consistency
Ability to drive resolving business issues and implementing solutions in areas that include organizational effectiveness /development, strategic planning, or process improvement
Self-directed, motivated and managed; ability to deal with imperfect information, decision and drive to successful conclusions.
Comfortable working in fast paced environment and ability to handle constant pressure, juggle multiple demands.
Comfortable dealing with ambiguity and forming logical actions as result
Demonstrated ability to work across organizational boundaries
Broad financial expertise with knowledge of corporate affairs, financial and economic fundamentals, and business policies, products, processes, systems and roles.
Experience in current technologies/practices includingSaaS/PaaS/IaaS, micro-services, RESTful API’s, DevOps/CI/CD, machine learning and robotic process automation.cellent relationship management skills with business units.preferred.The successful candidatewill posses the following leadership/personal qualities:
Be creative, energetic and passionate, driven by the desire to achieve a world-class standard of performance and exceptional customer experience.
Be an intelligent risk taker, someone who challenges the status quo, operates across boundaries and seeks win-win outcomes.
Possess uncompromising ethics, unwavering integrity and the confidence and conviction to live and uphold the values of Citi.
Be decisive and balanced in decision making; balancing strategic vs. tactical and risk vs. cost vs. speed to arrive at pragmatic and sustainable solutions.
Span boundaries to draw into Citi the best possible insight, experience and technology capability from current and potential partner organizations.
Be disciplined in execution; retaining tight governance over multiple dimensions of performance; ensuring commitments are understood and met.
Be an outstanding leader of people able to create a compelling vision and deeply engage, inspire and motivate people to achieve beyond their own expectations.