Head of Global Health and Wellbeing Programs
11 - 15 years experience • Insurance
This role will drive the strategic development, planning, and execution of our Global Wellbeing Programs.
Research market data , communicate and help implement creative solutions at global, regional and local levels. Programs should target health-related cost drivers and trends in a cost-effective way, effectively fitting within local coverage terms and operational capabilities. Solutions should be aligned with sales, revenue and profitability goals, but also enhance the organization’s competitive well-being position in the marketplace.
Research programs and initiatives that Multinational Companies and Global Insurers are implementing to address health issues among their respective populations, focusing on not just structure and objectives, but also costs and outcomes.
Research global best-practice terms and conditions, including policy language, related to Preventive Health and Wellness Programs within the context of group medical insurance, as they may differ in various market conditions.
Regularly study local claims data and MAXIS-produced dashboard reports to identify and monitor diagnostic cost drivers across our markets.
Make recommendations to VP of Global Healthcare and Global Medical Director on potential health and wellness programs that could be implemented locally or regionally to mitigate cost drivers.Recommendations should be classified across 4 levels of potential “engineering”:
Education & Awareness
Prevention & Screening
Behavioral Change Programs
Source / create and ultimately produce “generic” Education & Awareness content that could be made available to local carriers for easy distribution.This should include the design and production of regularly produced Health Newsletters that can be made available to local MetLife markets.
Source / create and ultimately produce “generic” Prevention & Screening content that could be made available to local carriers for easy distribution.This should include the design and production of “How-To” kits for initiatives that include Health Fairs, Flu / Mammogram campaigns, etc.
Work with Global and local stakeholders to identify, design or contract out for Intervention Programs that address targeted illnesses or conditions.
Provide strategic support and evaluation of health and wellbeing tools, including vendor review and implementation support of targeted Intervention Programs and Behavior Change Programs in local markets.
Coordinate the contract management and relationship of any global / regional corporate arrangements with web or app-based tools to address health issues.
Promote our position and reputation externally as a leader in global Health & Wellness through external speaking engagements, supporting global, thoughtful and coordinated activities, including the following:
Speaking at conferences and workshops related to health and wellness programs
Providing occasional advice and counseling to key clients on their own global wellness strategies
Assist local and global sales teams in generating / maintaining group medical business with:
Wellness responses to questions for RFPs or beauty pageant / finalist presentations
Insight on / recommendations to specific client Wellness questions and issues
Perform other duties as assigned or required.
Lead and motivate internal / external project teams related to wellness programs and provide guidance to lower level staff.
Key Competencies / Desired Skills
Advanced knowledge of functions, systems, and processes related to private medical insurance
Advanced knowledge of effective health and wellness programs
10+ years of related work experience, preferably global
Master level degree in a related field (e.g. Public Health) preferred
Foreign language skills recommended