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Head Of Experience Design & Design Thinking in Detroit, MI

Blue Cross Blue Shield of Michigan

Detroit, MI 48201
8w ago


Design & UX


Not Specified

Job Description


As an expert in experience design and design thinking, you'll lead the build out and development of these capabilities for Blue Cross Blue Shield of Michigan, a not-for-profit mutual and Michigan's largest health insurer.

In this role, you'll develop and own the vision and purpose of Design, creating converts throughout the organization who enthusiastically advocate for and embrace that vision and purpose.

To start, you'll build and mentor a team of UX, UI and research designers, and be responsible for identifying and prioritizing a stream of impactful work based on customer research. Then, structure and deploy design teams to drive real business value with practical innovation.

Further, you'll create the environment where Design can thrive in the enterprise, including leading the charge for new tools, new vendors and new processes where and when it makes sense for the business.

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Valid through: 2020-2-19

About Blue Cross Blue Shield Of Michigan

Blue Cross Blue Shield of Michigan is one of the largest independent licensees of Blue Cross Blue Shield Association. Currently it is headquartered in 600 E. Lafayette Blvd. in downtown Detroit. Blue Cross Blue Shield of Michigan, a nonprofit organization, provides and administers health benefits to more than 4.3 million members residing in Michigan in addition to members of Michigan-headquartered groups who reside outside the state. The workers compensation insurance firm Accident Fund operates as a for-profit subsidiary of Blue Cross Blue Shield of Michigan.
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