$200K — $250K *
Chorus.ai is the No. 1 Conversation Intelligence Platform for high-growth sales teams. Founded in 2015, Chorus.ai’s Conversation Intelligence Platform identifies and helps teams replicate the performance of top-performing reps by analyzing their sales meetings. These insights serve as the foundation of an effective coaching strategy for sales and customer success teams and provide insight into the voice-of-the-customer across the entire organization. Customers like Zoom, AT&T, Qualtrics, Adobe, and GitLab ramp new hires to productivity 30-50% faster and see an increase in quota attainment from 20-to-100%.
Chorus.ai is headquartered in San Francisco, with offices in Tel Aviv and Boston. We have raised over $55M from Emergence Capital, Redpoint Ventures and Georgian Capital. Now is the time to join the Chorus.ai team! We are pioneers with a best in class product offering a real opportunity for a leader to join a high growth company in building out the demand generation strategy we need to successfully scale.
Head of Customer Success
Location: San Francisco
Chorus.ai is looking for a results oriented Head of Customer Success to add to our Go-To-Market Leadership Team. Our Customer Success team partners directly with our customer’s revenue leadership to help them implement on-boarding and coaching programs, in addition to transforming the data and insights from Chorus’s AI into actions they can use to improve their performance.
As the Head of Customer Success, you will be responsible for activating and renewing our customer base, acting as the customer’s main advocate within the company, and for developing and growing a world class team for both our Customer Success team members and our Support Engineers. The success of our customers is a top priority for Chorus.ai and you will be responsible for scaling the team and the playbook to support our growing customers. The ideal candidate will feel comfortable working in a fast-paced, high growth environment and be able to own the strategy of the team while also rolling up their sleeves to take on new projects and initiatives. This role is based in San Francisco and reports into the CRO.
Valid through: 10/12/2020
$180K — $200K + $200K bonus