Hcm Lead Requirements & Test Analyst in Virtual / Travel

Ultimate Software   •  

Virtual / Travel

Industry: Enterprise Technology


5 - 7 years

Posted 55 days ago


Ultimate Software is seeking energetic, customer-focused individuals to implement UltiPro, our award-winning HCM offering into our Enterprise customer segment. As the UltiPro Enterprise HCM Requirements Lead (Launch Requirements Lead), you will be part of a growing, dynamic team responsible for the high-quality, complete implementation of our Core HR/Payroll product. This role defines the requirements strategy and performs/manages the requirements gathering, analysis, test strategy/planning, and documents complex business requirements and processes.

Our Requirements Lead is involved and accountable for all phases of assigned Enterprise customer Core HR/Payroll Launch activation project with special focus on the Discover & Test phases.

Qualified candidates are self-starters with exceptional organizational and problem-solving skills who are highly-motivated to provide excellent customer service. Candidates will also possess a working knowledge of payroll and/or human resource concepts and regulations and be comfortable working in a fast-paced, exciting environment across multiple organization levels and matrixed teams.

Here at Ultimate Software, we truly put our people first. We strongly believe in teamwork, and we encourage and trust our people to reach higher, learn more, and live up to their potential. Ultimate is ranked #1 on Fortune's Best Places to Work in Technology for 2019 and #8 on the 100 Best Companies to Work For list in 2019. Ultimate is also ranked #1 on Fortune's 75 Best Workplaces for Women and #5 on its Best Workplaces for Diversity list.

Primary/Essential Duties and Key Responsibilities:

  • Work with Sr PM and Tech PM to define, align and deliver agreed upon contractual deliverables
  • Lead and guide the work of Launch Solution Consultants, System Consultant and Associate System Consultant team members to accomplish the configuration and testing of UltiPro
  • Act as a trusted advisor to customers on system integration best practices, recommendations and alternatives, processes and procedures, and risk mitigation strategies
  • Participate in the customer kick-off meeting as directed
  • Assist in the preparation of the project scope / vision / charter
  • Define and articulate the requirements strategy which establishes controls and process over any customer requested changes to requirements and business process especially those requiring customizations
  • Create, update and own the requirement documents and their traceability to the project scope / vision / charter
  • Understand the business issues and data challenges of customer's organization and their industry
  • Identify and analyze information related to the customer's legacy systems and process
  • Assist as directed with documenting the qualitative and/or quantitative assessment of customer current state
  • Document and update requirement documents for complex business requirements and processes documents deemed in scope for the project
  • Analyze and validate customer requirements based on UltiPro knowledge/expertise and understanding of the customer & business process and challenges
  • Identify requirements, which deviate from the UltiPro delivered functionality
  • Work collaboratively with the customer team and UltiPro teams to fully define the business problem to be solved
  • Provide creative solutions and best practice recommendations
  • Assist in determining alternative high-level design to minimize custom approaches and remedy deviations from UltiPro delivered functionality
  • Resolve open requirements items and help manage the customer to deadlines as it relates to the requirements definition process within the Enterprise Launch Discover Phase
  • Coordinate reviews and sign-off of requirements/ analysis documents with appropriate customer stakeholders
  • Review and edit requirements artifacts including detailed requirements, process and data flows, and use cases.
  • Transfer the business requirements to the configuration / development / integrations / BI analytics teams and assist as needed in completing the work.
  • Use the requirements documents to guide the creation of a test strategy and appropriate test methods
  • Participate in the customer walkthroughs of their test plan and test cases
  • Review test plans and test cases to ensure that all requirements are covered
  • Create a contract, requirements trace matrix as part of the project artifacts
  • Support customer activity during their testing of functional configuration, system integration, and User Acceptance
  • Ensure requirements artifacts and trace matrixes are updated and finalized for the Deploy phase
  • Provide recommendations on process, efficiency opportunities, and product improvement
  • Acquire, maintain, and expand knowledge of all aspects of the UltiPro offering
  • Other duties that may be assigned

Preferred Qualifications:

  • 6+ years of industry experience within the HCM domain/service implementation area including the following:
  • Experience gathering requirements via virtual and on-premise workshops, interviews
  • Experience creating use case models
  • Experience working with an agile or standard development process
  • Experience with business process reengineering
  • Experience with Implementation of HR support applications preferred
  • Experience successfully working onsite and/or virtually with internal and customer resources with aggressive project timelines
  • Proven leadership within an implementation team; ability to coach, train, mentor and lead others
  • Excellent customer service skills with HR/payroll implementation experience for large complex enterprise customers using UltiPro or "cloud based" competitor
  • Ability to handle multiple tasks/projects under tight deadlines
  • Comfortable working in an environment in which businesses processes, tools, etc. are still being defined
  • Strong analysis, change control, task management and time management skills
  • Excellent consulting skills with attention to detail and exceptional organizational and time management ability
  • Excellent written and verbal communication skills to communicate with internal and external customers
  • Ability to work independently with minimal supervision
  • Self-motivated and energetic
  • Bachelor or Advanced Degree/Certification in Business or Technology

Valid Through: 2019-11-12