Group Product Manager at SSENSE in Montreal, QC

RESPONSIBILITIES

Product Management Craft - 15% time

• Lead a group of Product Managers and set clear guidance and expectations to empower each team member to best oversee their product or product scope and ensure accountability
• Able to guide team members to go deep into the details on multiple topics, step in when needed or, then simplify communications
• Rigorously focus on Data Driven Product Management, infuse this thinking across teams in various aspects of the product craft incl. roadmap building, launching, product discovery
• Stay abreast of the latest trends in technology, e-commerce, retail, and fashion, buying and planning including AI/ML
• Retain, attract and grow product managers (coach, training) and team
• Raise the bar by initiating improvement on the product craft (tools, processes, structure…)
• Contribute to the overall product practice and tech department various ways (tech culture, Communities of practice…)

Product & Program Delivery - 40% time

• Communicate clearly on how each product manager and product contributes to the vision and the role they play
• Lead Product Managers to focus the product roadmap on the largest needle moving initiatives and guide the end-to-end implementation of products and features
• Coach product managers to deepen their product discovery, assess impact and measure at launch
• Collaborate with cross-functional domains, product team members, technology department, ux/product designers, and business to help move things forward, providing a single point of contact between some of the following :Product, Technology, Data Science and the different business units
• Identify KPI and KPO’s for each product and ensure roadmaps are aligned to deliver value
• Support their product managers when needed on their scope (competitive analysis, new budget asks) and drive buy vs build analysis and decisions (RFPs)
• Support any product, tech department or company-wide initiatives, when need be

Product & Program Strategy - 15% time

• Serve as product evangelist, thought leader, and subject matter expert both internally and externally on their product domain
• Act as an owner on the product portfolio managed, and infuse this sense of accountability to their team by being rigorously outcome focused and customer satisfaction driven
• Oversee a domain or portfolio of products, defining the vision and strategy for this designated product area as well as working and supporting each product managers to do the same for their specific product
• Provide visibility to senior leadership, to their team and to other internal members on strategy, plan, updates, call-outs
• Present new budget asks through business cases, modeling assumptions and estimated desired impacts
• Engage in tough conversations and raise flags when needed to be able to move things forward ensure clear and transparent communication and adapted to different groups

People Leadership - 30 %

• Hold weekly one-on-ones, conduct performance reviews, analyze individual KPIs and assess promotion readiness to help each contributor evolve in their roles
• Work with Senior Leadership to gauge and monitor team engagement and implement solutions to create a transparent, collaborative and productive work environment
• Provide mentorship and development opportunities to team members, catalyzing growth through coaching and team building
• Assess current and future team resource needs while developing talent that can scale with the needs of the business
• Work with Senior Leaders to establish the Resource Plan for the direct team
• Collaborate with Senior Leadership to establish the short term objectives for the department and ensure team's are engaged towards achieving the department's missions

Qualifications

REQUIREMENTS

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field
• Master's degree, MBA, MSc., PhD an asset
• Experience in Consulting, Finance, Investment banking or App and e-commerce retail experience preferred
• A minimum of 8 years relevant work experience, w/ developing software products and technologies
• Experience in high impact projects at a global scale and managing growth in a complex and changing environment
• Proven track record of leveraging data, data analytics and assumption / scenario modeling to identify issues/opportunities, provide recommendations, and illustrate to facilitate decision making
• Experience in cross-functional collaboration with Business, Sales, Finance, Operations, and Technology teams including Data Science, Data Engineer and Developers
• A minimum of 2 years experience in managing teams of professionals to deliver complex projects
• Experience working within an Agile environment, an asset
• Excellent written and verbal communication skills

Additional Information

SKILLS

• Ability to lead high performing teams to deliver outstanding results
• Ability to dive deep into the details, document or capture findings and simplify complex topics
• Strong ability to think critically, problem solve and prioritize
• Highly analytical and detail oriented
• Comfortable in operating in ambiguous, changing landscape
• Entrepreneurial, solution oriented, hands on, get stuff done attitude
• Strong business acumen and technical understanding
• Strong communication written and verbal
• Ability to thrive in a fast-paced, performance-driven environment
• Strong stakeholder management skills and ability to lead by influence across functional teams
• Ability to define a product strategy and drive a team to deliver on their potential