Group Design Director

Fjord   •  

New York, NY

Industry: Business Services


11 - 15 years

Posted 294 days ago

This job is no longer available.

As a team, we:

  • Lead and inspire design teams and individuals.
  • Provide oversight and lead design activities across client and internal projects.
  • Create opportunities to solve business challenges with design excellence.

As a Group Design Director, you:

  • Drive design quality, practice, and offerings that meet business and user goals as well as create new offerings within Fjord.
  • Deeply understand the market and can speak to our clients and the industry about our content, craft, and trends fluently and convincingly.
  • Lead design points of view, proposal creation, and relationship management across key clients in studio.
  • Own craft and capability output across the studio, ensuring each studio deliverable is of the highest quality.
  • Demonstrate creativity in the pursuit of new business and leadership of teams.
  • Manage and lead the studio’s Design team, maintain motivation and morale, addressing team performance, and growth.
  • Ensure that the design studio is using the most appropriate design methods and practices.
  • Manage at least one account and oversee quality and output of all projects for that account. Establish and lead client and account relationships for successful account growth.
  • Present at conferences as a Fjord ambassador.

Working together, we will:

  • Design integrated ecosystems of innovative products and services.
  • Explore and implement new ways for teams to collaborate with each other.
  • Build and strengthen the multidisciplinary skillsets of designers across the region.

Basic Qualifications:

  • 12+ years of relevant industry experience; demonstrated experience leading a multidiscipline design practice.
  • Bachelor’s degree or equivalent experience in a design discipline; a master’s degree is preferred.


Preferred Qualifications:

  • Ability to learn new software quickly; experience with Microsoft Office, Adobe Creative Suite, Sketch, InVision, Axure, Confluence, or JIRA is a plus.
  • Mastery in multiple areas of expertise including Service Design, Product Design, Graphic Design, Interaction Design, or Content Design.
  • Proven history of managing cross-functional teams to create a powerful, effective, and coherent design solution.
  • Excellent leadership skills, problem resolution abilities, and good judgment.
  • Highly proactive with exceptional communication and interpersonal skills, high integrity, pragmatism, professionalism, and efficiency.