The Global Sales Training Manager (Oncology) will develop and execute an effective knowledge acquisition strategy, with compelling content for learners in Oncology field selling roles, enabling selling outcomes, to be benchmarked in the top quartile amongst specialist Pharma organisations.
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:
Build sales training modules to drive sales success across the Oncology portfolio, encompassing therapy area, product knowledge and campaign. In addition, key capabilities required for LOCs to achieve their Oncology brand ambition such as market access, business acumen, key account management and closed loop marketing.
Foster strong and supportive cross functional internal and external relationships with senior stakeholders (VP level), customers and agencies, to align on requirements and deliver timely, high quality, engaging and practically applicable learning programs with heavy emphasis on US & Global Stakeholders and Regional European Leads.
Take a holistic view of all in field learning material being generated, to ensure that for each brand and X- portfolio, that this is synergistic for different audiences and incorporates best practice learnings from other brands or organisations.
Ensures that there is sufficient resourcing and signposting of learning work programs, to facilitate the right cross functional input, review and approval without placing undue pressure on commercial, access, medical, legal and analytics functions.
Accountable for developing, refining and embedding a Learning Capabilities Measurement Plan for Oncology, ensuring that this is appropriately integrated with existing measurement tools (e.g STEM) to provide confidence that learning modules, programs and frameworks are having the desired impact in tier one markets.
Able to identify knowledge gaps for sales teams and other customer facing audiences and rectify this working independently or by proposing solutions to be executed through other teams or appropriate channels.
Accountable for developing and delivery of promotional training content (including creation of materials and copy approval process) for major Oncology events such as "Fast Starts" and Global Product Launches. (National events in tier one markets should be supported where no other Regional or LOC sales training resource with this remit exists).
Expected to spend time in field with reps and field managers observing customer interactions and using insights generated to enhance or further shape learning interventions.
Ensures all Oncology training complies with GSK's code of practice, and all other relevant SOPs relating to customer interactions.
Maintain an external and customer-facing focus to evaluate innovative new training or learning trends and translates these into opportunities for upskilling activities within the oncology therapy area.
We are looking for professionals with these required skills to achieve our goals:
Bachelor level degree in Science, Business, Marketing, Leadership development, or similar.
5 plus years commercial experience in sales, sales training and/or marketing roles with demonstrated success in-market.
Specialist experience and similar B2B sales experience.
Leadership experience; ideally district manager experience
Evidence of instructional design/adult learning, capability building, upskilling or change initiatives.
US Sales and/or Marketing Training Experience
If you have the following characteristics, it would be a plus:
Strong ability to understand GSK's Oncology therapy area strategic context and work pro-actively within role scope to achieve the organisation's highest priorities.
Strong planning and program management skills with the ability to set priorities, meet deadlines and develop workflow processes and tasks for multiple projects
Ability to work effectively and collaboratively in a matrix environment, demonstrating excellent interpersonal, communication, facilitation and negotiation skills.
Ability to act with courage, foster teamwork, and create a speak-up culture that celebrates and fosters inclusion and diversity.
Oncology experience and similar B2B sales experience, as well as launch experience.
Experience of designing metrics and using assessment findings to course correct for business gains.
Breadth of commercial experience including Global as well as LOC experience ideally US and major EU market encompassing sales and marketing roles.
Demonstrable market access acumen, ideally from previous experience working in a payer engagement role.
Our values and expectationsare at the heart of everything we do and form an important part of our culture.
These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:
Agile and distributed decision-making – using evidence and applying judgement to balance pace, rigour and risk
Managing individual and team performance.
Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.
Implementing change initiatives and leading change.
Sustaining energy and well-being, building resilience in teams.
Continuously looking for opportunities to learn, build skills and share learning both internally and externally.
Developing people and building a talent pipeline.
Translating strategy into action - a compelling narrative, motivating others, setting objectives and delegation.
Building strong relationships and collaboration, managing trusted stakeholder relationships internally and externally.
Budgeting and forecasting, commercial and financial acumen.