Global Product Support Engineer Staff in Tualatin, OR

$150K - $200K(Ladders Estimates)

Lam Research   •  

Tualatin, OR 97062

Industry: Manufacturing & Automotive

  •  

11 - 15 years

Posted 44 days ago

Together we move the Atoms that move the World

Imagine working on the front lines of innovation! As one of the semiconductor industry's leading suppliers of wafer fabrication equipment and services, our technology depends on finding and hiring the best and the brightest employees. We know that our dynamic, global team of exceptional employees is essential to our continued growth.

Lam Research - where successful people want to work:

We are a company comprised of people who work hard, deliver outstanding results and maintain a sense of humor during even the most challenging times. This is truly a rare opportunity. Lam Research is a market leader where our core values are not just words on the back of your badge. Given the criticality of this role to Lam Research's success, this philosophy starts with you.

Global Product Support Engineer

  • Hardware / System engineer who will provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
  • Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
  • Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.
  • May be involved in customer installation and training.
  • Provides support to customer/users where the product is highly technical or sophisticated in nature.
  • Lam Deposition , PECVD, Direct Metals, Gapfill equipment experience is preferred.

Education

Minimum of 12 years of related experience with a Bachelor's degree; or 8 years and a Master's degree; or a PhD with 5 years experience; or equivalent experience.

Our work is everywhere you look – even if you can't actually see it. Lam Research goes deeper than software or chips to the heart of the process that enables chip creation. So if you want to help power the components that empower everything, join us.

Valid Through: 2019-11-1