Global Operations Manager

Flexport   •  

Chicago, IL

5 - 7 years

Posted 236 days ago

This job is no longer available.

Flexport is on a mission to fix the user experience in Global Trade. We are the first licensed freight forwarder and customs brokerage built around a modern tech stack. We help the world's fastest growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet.

Started in 2013, we've raised $204M from investors that include Peter Thiel’s Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, & Wells Fargo.

As we enter our next phase of growth, we’re looking for pragmatic, customer-centric leaders to lead our Global Operations Teams in a player-coach capacity. Salivating at the thought of leading teams while streamlining the inefficient industry of global trade?  Keep reading!

What you’ll do:

  • Hire, train, and develop a team of Global Operations Associates;
  • Serve as the face of Flexport for a book of clients - you succeed when they do;
  • Implement strategies to manage international supply chains;
  • Identify and implement rate management strategies;
  • Shepherd clients through the complexities of international trade; and
  • Partner with a Global Account Executive to drive Client Success, Operational Efficiency, and Revenue Generation.

 

What you’ll need:

  • Experience building, training and leading teams;
  • BA/BS degree and 5 years of experience in Logistics or Supply Chain; or 5 at a top consulting or investment banking firm;
  • Strategic thinking and ground floor execution - no job is too big or too small;
  • Excellent communication, interpersonal, and organizational skills;
  • An obsession with client happiness. You succeed when they succeed;
  • The desire to lead, train, and develop up and coming industry talent.
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.

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