Global Mobility and Immigration Manager

ePocrates   •  

Watertown, MA

Industry: IT Consulting/Services


5 - 7 years

Posted 271 days ago

This job is no longer available.

60% - Manage, coordinate and maintain records for all athenaheatlh mobility cases

  • Provide consultative support to employees andinternal partners about the policies, processes, and operations of the Relocation program for both domestic andinternational relocations.
    • Partner with external vendors and service providers to ensure outstanding customer service, policy compliance and data integrity.
    • Act as the home country representative for short- and long-term assignees out-bound from the US and provides host country support for assignees inbound to the US.
    • Provide first-level review and resolution of requests outside of policy guidelines; makes appropriate recommendations to Global Mobility management.
    • Assist with tax activities including coordination of compensation collection and tax payments.


  • Maintain centralized immigration records and statusreports on all visa and permanent residency cases.
    • Proactively communicate with employees and other relevant stakeholders regarding the status of ongoing immigration cases, as well as employment authorization documents and documents required for international travel.
    • Partner with external immigration counsel to submit case filings with the U.S. Citizenship & Immigration Services and U.S. Department of Labor (and other applicable government agencies) and to create and maintain public access files in accordance with U.S. Department of Labor requirements.


  • Educate and advise human resources business partners, managers, recruiters, candidates for sponsorship and employees on immigration and mobility requirements, processes and matters.

25% - Update, Refine and Administer Global Mobility Processes for athenahealth

  • Update & refine policies, processes and administration for the immigration & relocation programs.
  • Coordinate internal global relocation cases and expatriate assignments, ensuring inputs from all key internal stakeholders (including Finance, HR, Legal, Compensation, and business leadership)


  • Maintain internal tracking of all current cases.
  • Create documentation of immigration & relocation process to educate stakeholders on the process and to assist with cross training other team members.
  • Serve as subject matter expert on immigration & relocation policies & practices.

10% - Other Duties

  • Manage site visits from U.S. Citizenship & Immigration Services and U.S. Department of Labor.
  • Prepares data input for the HR quarterly report.
  • Consolidates assignment and immigration information and develops comprehensive management reports as required.
  • Monitors and produces monthly metrics reports.
  • Audits and processes vendor payments.
  • Other duties as assigned.

5% - Keep up to date on Industry Trends and Developments

  • Partner with HR, Legal and outside immigration counsel to ensure compliance with immigration law.
  • Keep abreast of U.S. immigration updates and trends in order develop and iterate solutions to business- related immigration challenges.


Education & Experience Required:

  • Bachelor's degree in Human Resources (a focus on Global HR would be a preference), Finance or a related business discipline, or the equivalent experience
  • Five years Global Mobility experience; administering and/or managing global immigration and/or relocation programs preferred
  • Knowledge and experience working with tax, legal, compensation, benefits, and immigration issues (specifically around Visa / Work Permit filings).
  • Extensive exposure to US immigration and work authorization, temporary work visas, permanent residency processes, I9 compliance.

Knowledge & Skills:

  • Robust knowledge of HR policies and processes.
  • A skilled specialist who completes tasks in resourceful and effective ways.
  • Proven ability to work independently on assignments requiring considerable judgement and initiative.
  • Has a deep understanding of implications of their work and makes recommendations for solutions.
  • Ability to determine methods and procedures on new assignments.
  • Exemplary ethics and integrity, including the ability to maintain the integrity of confidential information.