Global Logistics - Senior Operations Manager


New York City, NY

Industry: Transportation Services


8 - 10 years

Posted 381 days ago

  by    Terri Miniutti

A well established international transportation provider has an opportunity in NJ for a Senior Operations Manager to oversee the Export and Import Operations division, including Custom House Brokerage


  •  Provide on-boarding training to new employees
  •  Offer training to all employees
  • Perform annual reviews as well as monthly/weekly reviews if needed
  • Consistently finding ways to improve operations in the most efficient ways possible.
  • Measure and maintain/improve KPI’s based off of company standards.
  •  Maintain and build relationships with customers and vendors
  •  Financial responsibilities such as ensuring timely billing and end of month financial closing checks equipment, utilities and supplies.
  • Maintaining contact with customers (internal and external) with regard to conditions affecting the service levels.
  • Set up Ocean Freight Contracts with Carriers, Co-Loaders
  • Set up domestic drayage to CFS stations
  • Responsible for overseeing all Documentation relating to Ocean Freight Export Services
  • Overseeing movement and activities of all related products to ensure maximum efficiency.


  • Strong operations background
  • Management experience (preferably overseeing team of 10 employees +
  • Strong interpersonal skills
  • The ability to bridge the gap between operations and management
  • Ability to make game time decisions and think clear in stressful situations
  • Applying consistent administration of responsibilities and duties
  • .Ensuring cost effectiveness of operations through established control of equipment, utilities and supplies.
  • Knowledge of all Ocean and Air Export regulations & movements
  • Excellent communication and customer service skills
  • Strong basic management and human relations skills

College degreepreferred/equivalent in business and/or minimum 10 years of experience in global forwarding

Excellent work environment, generous salary and bonus potential, Heath Coverage, 401K , etc. 

$126K - $150K