Global Field Enablement Curriculum and Assessment Specialist, Technical ( Content )

Splunk   •  

Plano, TX

Industry: IT Consulting/Services

  •  

5 - 7 years

Posted 297 days ago

This job is no longer available.

Role

Do you get excited and passionate over curriculum and enablement? Do you want to make an impact with the various field teams and help bring them to the next level? If you answered yes to these question, then we may have a home here for you at Splunk! In this role you will get to review curriculum and passionately design and maintain assessment tests and activities to drive knowledge, efficiency, and productivity in a growing organization. You will work directly with the Director of Global Field Enablement Content and other Enablement Leaders to review the instructional effectiveness of curriculum and use your expertise for improvement.

Responsibilities:

You will have fun and collaborate with various constituencies to improve a world-class field training regimen for both new hires and existing sales teams and partners. You will consistently review Technical content for learning programs, paths and existing assessment across Technical roles (such as Customer Support, Sales Engineering, Professional Services, Customer Success Manager)

  • You will design and assess on-the-job practical testing, online exams, and practical labs and assessments such as Stand and Deliver performance testing)
  • Monitor results of assessments and facilitate a closed loop process to improve assessment activities and establish processes to review existing online classroom content for effectiveness in knowledge transfer and make recommendations for enhancing
  • Work with Sales Operations Analyst to ensure tracking and monitoring of assessment completion)
  • Write new test questions, evaluations, and practical assessments on content in each curriculum
  • Attend regular meetings with leaders regarding developing new content and updating existing content
  • Develop and improve on onboarding and new learning paths for worldwide individual contributors, management and partners; assemble content that contributes to faster ramping of employees and differentiates Splunk
  • Maintain question banks and continually update to reflect content changes
  • Train Subject Matter Experts for assessment item drafting and review

Requirements:

  • You have at least 5 years as Testing Content Designer, Curriculum or Assessment Specialist, Instructional Designer passionate about testing, or other similar career path
  • Previous experience in a rapidly growing technology company
  • Extensive experience in test and assessment design and creation
  • Familiarity with Go To Market Technical Roles and acumen
  • Experience with how automated labs can be designed for accessing technical competency
  • Proven history and positive reputation of showing on-the-job, performance-based improvements based on testing approaches
  • Extensive experience reviewing online and classroom content for instructional effectiveness
  • Knowledge of rapid instructional design and training development, with an emphasis on technical training
  • Experience working with multiple testing systems and Learning Management Systems
  • Knowledge of industry successful standard methodologies in assessments for education transfer
  • Familiarity with enterprise software sales and channel sales
  • Excellent writing skills
  • Strong interpersonal skills with the ability to form successful relationships with colleagues at all levels of the organization
  • Strong documentation, writing, and test writing skills
  • Proven ability to effectively coordinate multiple projects simultaneously, accept feedback from collaborators, and work across functional teams – internally and externally, in-person and virtually
  • Dynamic and engaging style with excellent written and oral communication across difference audiences and skill levels
  • Understanding of and experience with global cultures
  • Ability to prioritize and plan effectively
  • High energy, enthusiasm, and passion for the business
  • Willing and able to travel domestically and internationally as needed
  • Demonstrated ability to work well under pressure, thrive in a fast-paced environment and stay flexible through growth and change
  • Bachelors or foreign equivalent.