Responsible and has ownership for the delivery of engineering services in the Americas region of the client account, in conjunction with acting as global lead for engineering services to enable the development and delivery of a global engineering strategy to support the client's business ensuring maximum uptime and system continuity.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Acts as 'Trusted Advisor' and technical expert to the client team at all senior levels including CRES Leadership and end user stakeholders
Ensures delivery of contractual commitments including: uptime, reporting, service delivery, KPI compliance. Direct responsibility for Americas region together with global leadership via a team of regional engineers through a regional / functional matrix management structure.
Ensures H&S compliance with scope of remit.
Provides development of account engineering strategy in alignment with the contract, continuous improvement and reflection of client needs.
Leads technical investigations, compiles and presents reports and recommendations when required.
Ensures consistency of delivery through standardization of engineering processes, training and awareness.
Engages with peer group across CBRE to develop a strong network to identify improvements for the account and contribute to the success of the wider organization.
Performs other duties as assigned.
Provides formal supervision to direct reports. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Conducts performance appraisal and other performance discussions with individual employees. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) from 4-year college or university in Electrical or Mechanical Engineering preferred. Minimum 10+ years of related experience.
CERTIFICATES and/or LICENSES
Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
Requires in-depth knowledge of financial terms and principles. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyze the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department/division budget.
Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
OTHER SKILLS and ABILITIES
Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system. Working knowledge of asset management, property management, leasing, disposition, and construction.
SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company.