Genesys Engineer

  •  

Calipatria, CA

Industry: Technology

  •  

Not Specified years

Posted 116 days ago

  by    Cynet Sytems

We are looking for Genesys Engineer for our client in ?Bay Area, CA

Job Title: Genesys Engineer

Job Location: Bay Area, CA

Job Type: Contract ? 12 Months / Contract to Hire / Direct Hire

Job Description:

Requirements:

  • Experience with Genesys 8.x platform 
  • Understanding of Genesys Management and Framework layer components 
  • Understanding of Genesys high availability architecture, end to end flow of interactions etc.
  • Ability to analyze logs and troubleshoot issues 
  • Ability to understand business requirements and propose efficient technical solutions
  • Willingness to learn fast and meet challenges 
  • Excellent communication skills 

Desirable:

  • Genesys eServices with iWD (Intelligent Workload distributor) experience 
  • Genesys Routing using IRD 
  • Experience with Genesys rules engine and development of rule templates 
  • Genesys Certification
  • Exposure to Genesys PSDKs 
  • Java development