Genesys Engineer

  •  

Calipatria, CA

Industry: Technology

  •  

Not Specified years

Posted 166 days ago

  by    Cynet Sytems

This job is no longer available.

We are looking for Genesys Engineer for our client in ?Bay Area, CA

Job Title: Genesys Engineer

Job Location: Bay Area, CA

Job Type: Contract ? 12 Months / Contract to Hire / Direct Hire

Job Description:

Requirements:

  • Experience with Genesys 8.x platform 
  • Understanding of Genesys Management and Framework layer components 
  • Understanding of Genesys high availability architecture, end to end flow of interactions etc.
  • Ability to analyze logs and troubleshoot issues 
  • Ability to understand business requirements and propose efficient technical solutions
  • Willingness to learn fast and meet challenges 
  • Excellent communication skills 

Desirable:

  • Genesys eServices with iWD (Intelligent Workload distributor) experience 
  • Genesys Routing using IRD 
  • Experience with Genesys rules engine and development of rule templates 
  • Genesys Certification
  • Exposure to Genesys PSDKs 
  • Java development