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Genesys Developer in Greensboro, NC

Cognizant Technology Solutions

Greensboro, NC 27401
1w ago


$100K - $150K*


Software Development


5 - 7 years

Job Description

Job Responsibilities

  • 5-6 years of (Genesys PureEngage) Contact center experience
  • Experience in Driving Cloud based Contact center deployment across countries
  • Able to manage Customer and vendor stakeholder for complex delivery
  • Must be able to adhere the customer project delivery standards
  • Should have experience in working with technical team and business to drive desired program outcome
  • Should have experience in Program/Project management
  • Periodic review of contact center CSAT with the marketing and business users
  • Excellent customer facing and communication skills Ability to articulate and create clear observations analysis and conclusions based on customer need
  • Experience in Agile software development methodology and practices with full development lifecycle from inception through implementation
  • Strong working knowledge of Cloud Technologies, Cloud Foundry, AWS,...
  • Ex
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Valid through: 2020-4-8

About Cognizant Technology Solutions

Cognizant is an American multinational corporation that provides digital, technology, consulting, and operations services. It is headquartered in Teaneck, New Jersey, United States. Cognizant is listed in the NASDAQ-100 and the S&P 500 indices. It was founded as an in-house technology unit of Dun & Bradstreet in 1994, and started serving external clients in 1996.
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