The General Manager is responsible for consistent and profitable revenue growth in a region via the following areas of focus:
Ownership of client relationships
Ownership of Client Relationships
Develop long term relationship growth strategy to reach Sparkhound’s organizational goals
Develop relationships with key buyers and decision-makers at new and/or existing clients
Own the client relationship and satisfaction; manage and respond to any client escalation; fiercely protect client relationships; has direct contact with every client
Drive revenue and profitability for the region; find/create opportunities for recurring revenue
Envision/cross sell between regions and practices
Lead clients in strategic “big picture” discussion (e.g. “What are you trying to accomplish? vs. technology building/implementation)
Recruit, hire and develop a sales team able to envision integrated business solutions (as opposed to closing a sale); drive sales team to meet or exceed targets
Develop, review and approve all SOWs with the Managing Directors and Practice Directors to ensure a mutual understanding of expectations, resource allocation and profitability
Serve as a member of the Project Close-Out Board to identify successes and opportunities for improvement
Manage operational expense of the office
Live the Sparkhound culture
Must be able to travel up to 50%
- Four-yeardegree (or work experience equivalent)
- 10 years' sales pursuit management in a consulting/integrated business focused environment
- Ability to establish long term partnerships with new and existing clients
- Strong sales leadership and pipeline management experience
- Identification and closing of opportunities that create client value
- Excellent communicator (written and oral) and interpersonal skills
Americans with Disability Specifications
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to operate computer components, stoop, kneel, talk or hear. Specific vision abilities required by the job include close vision, color vision, peripheral vision, depth perception, and the ability to focus.
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is exposed to weather and internal climate conditions prevalent at the time. The work environment is considered to be that of a normal business/office operation. The noise level in the work environment is usually moderate.