General Manager

Ralph Lauren   •  

Tucson, AZ

Industry: Retail & Consumer Goods


Less than 5 years

Posted 175 days ago

This job is no longer available.

Purpose and Scope:

To ensure a consistently memorable customer shopping experience, while generating meaningful revenue and positive operating profit for their store.  


Directly responsible for sales and profit performance in assigned store, ensuring that sales and margin goals are met. Partner with Senior Management to develop operating budgets and monitor performance.

  • Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures.
  • Establish and monitor all store standards and work with the Operations Manager and individual Department Managers to ensure successful implementation. 
  • Responsible for the recruitment, selection, supervision, and development of store staff to maximize sales and profit performance. Coach and mentor staff to achieve optimal results. Includes succession planning for current and future positions.
  • Provide consistent feedback to buyers and planners to identify items and merchandise classifications of high sales and profit potential.
  • Understands and places a high priority on providing input to both the Buying Divisions and the Visual Presentation team in regard to merchandise presentation and maintenance of an in-store environment, consistent with Polo Ralph Lauren’s desired image and character.
  • Directs the execution of Polo’s promotional strategies and programs, assuring that they support Polo Ralph Lauren’s sales, marketing, and profit objectives.
  • Maintains a leadership role in community and charityevents.

Skills and Requirements:

  • College Degree or equivalent experience.  
  • 3-5 years of Retail Management experience with at least 3 years in a high volume and/or multi-unit environment.  
  • Strong business acumen and skill-set which enables the management and development of staff. 
  • Strong communication and inter-personal skills.
  • Enthusiasm and ability to build and maintain an environment which projects a high level of taste and sophistication consistent with Polo’s lifestyle philosophy.