General Manager

Join our team at Maximus Global Services!

Maximus Global Services (MGS) ultimate mission is to "Experience the difference of our people serving your people through leadership, innovation, and partnership". Provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, Las Vegas and Atlanta.

Benefits:

• Paid Time Off (for FT positions)
• Paid Training
• 401(k) Retirement Plan
• Medical, dental, vision benefits
• Referral Bonus
• Incentive Rewards
• Career growth

Summary/Objective
General Manager is responsible for all airport services provided and the personnel under his supervision to ensure that the Company is providing professional and excellent service. General Manager will ensure compliance with all safety, quality, and compliance standards established by the Company, by our Clients, and by regulatory authorities. Will seek new business opportunities.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Manages the daily operation at the airport and the supervisor's team. Ensures that service expectations are being met through inspecting gates, positions and areas where the security staff, wheelchairs, baggage handlers and sky caps are working.
2. Responsible for administering and/or implementing policies, systems, programs, processes, procedures and/or plans within the station.
3. Monitor and maintain staffing levels with the assistance of Human Resources Department.
4. Seek new business opportunities and promotes company services.
5. Develop and approves schedules and any changes.
6. Participates in daily, weekly, monthly and annual planning process as appropriate.
7. Maintains a favorable working relationship with all clients. Conducting daily or weekly visits to address any issues and/or seeking improvements in service.
8. Participates in any airport meetings where the company representation is needed, CBP or any other department.
9. Make sure all equipment are accounted for and in good conditions. Ensure a daily or weekly inventory.
10. Ensure we meet financial targets through effective scheduling and time management.
11. Maintain a favorable working relationship with employees and promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
12. Effectively coach, counsel and discipline employees.
13. Work with Safety Quality Manager and trainer, to ensure the safety and security of the operation
14. Projects a favorable image of the companies to promote its aims and objectives and foster and enhance public recognition and acceptance of all of its areas of endeavor.
15. Keeps the VP of Airports fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.
16. Communicates areas of accountability and performance expected of personnel assigned.
17. Inspire and motivate others to do well.

Competencies

1. Leadership
2. Teamwork Orientation

1. Stress Management/Composure
2. Ethical Conduct
3. Good Communication
4. Customer/Client Focus

Required Education and Experience

1. Bachelor's Degree or equivalent
2. 2-3 years' management experience
3. Previous Aviation/Airline experience highly preferred.

Additional Eligibility Qualifications

1. Pass a background check
2. Computer literacy in MS Office packages such as Word, Excel and Outlook.
3. Must be able to read, write and speak English. Bi-Lingual is a plus.
4. Maintain a relationship with both employees and clients
5. Must have a good working knowledge of management practices and principles so they can efficiently perform his job.
6. The job requires someone with critical thinking skills who can quickly observe a situation and make the appropriate response.

Work EnvironmentThis job operates in a professional airport environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.