General Manager

5 - 7 years experience  •  Retail / Diversified

Salary depends on experience
Posted on 11/09/17
Somerville, MA
5 - 7 years experience
Retail / Diversified
Salary depends on experience
Posted on 11/09/17

Job Description

Through their leadership the General Manager motivates store teams to achieve company objectives and metrics and manages resources efficiently to drive business to maximize productivity and profit. This role represents our brand standards in selling, service, and merchandising. While in the role this individual is expected to demonstrate integrity, honesty and knowledge. This position will promote our company’s culture, values, and mission while fostering a positive working environment that encourages diversity, mutual respect and teamwork. The General Manager also understands and ensures proper security procedures are followed.This position reports to the Area Senior Director or Regional Vice President.

• Develops relationships in the retail market to keep current with industry talent
• Ensures management team members recruit, interview and select candidates with requisite skills to accomplish goals and add value to existing team, manages retention and turnover
• Fosters a high performance culture through comprehensive associate on-boarding, orientation, training, cross-training, regular coaching, counseling, and feedback
• Develops team and provides opportunity for growth, promotes innovation and leads team to develop best practices and share ideas, identifies High Potential individuals and provides for personal development with formal and clear plans
• Promotes a high performance culture that encourages associates to share ideas and recognizes and acknowledges individual and store team performance
• Identifies issues and creates strategies to keep competitive with the local retail market
• Problem solves in a fast-paced, changing environment exercising good judgment about the company's objectives in determining solutions
• Provides a safe and secure shopping and working environment
• Monitors and communicates competitive strategies through first-hand market observations
• Ensures all merchandise is well presented on the floor following visual, marketing and operational directives and standards, mindful of FOB adjacencies, and is signed according to standards
• Partners with Corporate and RVP to ensure merchandise assortment represents the customer in the market


• College degree or equivalent
• 5 - 10 years of store management experience
• Strong communication and interpersonal skills
• Strong merchandising skills


Not the right job?
Join Ladders to find it.
With a free Ladders account, you can find the best jobs for you and be found by over 20,0000 recruiters.