General Manager


Montclair, CA

Industry: Healthcare


5 - 7 years

Posted 104 days ago

This job is no longer available.

Management Duties:

  • Properly manage and maintain gym operational budget
  • Responsible for overseeing the sales process and systems
  • Manage, monitor, and evaluate the performance of all gym-related managers.
  • Monitor the hiring, training and scheduling of all gym level staff.
  • Train and mentor subordinates
  • Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team through the Sales Manager.
  • Responsible for managing disciplinary actions involving all gym level employees.

Operational Duties:

  • Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff.
  • Provide effective decision making regarding customer service issues.
  • Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed.
  • Responsible for ensuring that the facility is clean and operationally sound.

Job Qualifications:

  • High School diploma with five years professional experience. College degree preferred.
  • Fitness industry experience preferred but not required.
  • Be promotionally-oriented and have the ability to direct sales through company required outreach programs.
  • Strong customer service orientation with proven results.
  • Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance.
  • Excellent verbal and written communication skills.
  • Entrepreneurial spirit with open, participative leadership style and drive for excellence.
  • Strong work ethic, integrity, and professional demeanor.
  • Associate or Bachelor's degree in business or related field with two years of management experience preferred.
  • Current CPR Certification