$100K — $150K *
Leadership: Champion a culture of excellence leading to sales performance and compliance. Provide vision, direction and strategies necessary to lead the business. Ensure business goals and objectives are in line with the overall business strategy of the client partner, both short and long-term. Develop, implement, and measure performance results on a regular basis and take corrective action as required. Ensure talent management and acquisition strategies are in place to provide optimal staffing and performance for the business unit and company.
Strategy: Develop overall plans and budgets related to the client partner P&L. Provide direction to management and oversee progress to ensure that plans are met while being prudent in cost management. Lead, guide and develop the management team toward achieving business goals, growing profitability and expanding customer base. Maintain awareness of market conditions and the impact on the business, adjusting strategies and tactics as needed to achieve results. Maintain or enhance communication with customers, suppliers, etc. to ensure the necessary components are in place to provide superior customer service and identify opportunities for continuous improvement. Oversee operating budgets and operating costs. Responsible for reviewing and approval of all related expenditures. Participate in systems analysis and embrace value-add technology to identify areas for cost reductions and improved customer experience. Direct the marketing and analytics strategies.
Client Relationships: Build direct relationships with key partners. Participate in industry and community organizations to facilitate the recognition and reputation of the company. Serve as the liaison between sales and operations for optimal coordination. Own and monitor SLAs and direct respective teams to address root causes for metrics that are underperforming.
Degree Required: Bachelor’s Degree: Marketing, Business or Business Administration
Degree Preferred: Master’s degree: Marketing, Business or Business Administration
Preferred 12 or more years of experience
A minimum of 10 years’ experience in the card services or financial services industries.
10-15 years’ total experience progressively responsible positions in sales, operations or relationship management, including 5-8 in a senior level position. Prior supervisory experience is required.
Must have a solid understanding of both operations and sales functions. In depth understanding of the financial aspects of a business, including P&L statements and budgets including understanding of the justification process for projects. Significant market pricing knowledge and cost awareness. Excellent communication skills, both oral and written. Ability to interact effectively with all levels of the organization and cross functional departments. Demonstrated negotiation skills. Solid computer skills, including MS Office Suite of products. Strong leadership skills and ability to motivate others to achieve results. Demonstrated ability to make decisions based on sound business reasoning.
Normal office environment, moderate travel may be required.
4-10 direct/indirect reports
For more details please contact: Larry Marryott / Executive Talent Acquisition
614-944-3602 (W) 614-581-0581 (M) / Larry.Marryott@AllianceData.com
Alliance Data’s card services business develops market-leading private label, co-brand, and commercial credit card programs for many of the world's most recognizable brands. Through our branded credit programs, we help build more profitable relationships between our partners and their cardmembers, and drive lasting loyalty.
Valid through: 12/7/2020