General Manager 1 - Multi-Service

Sodexo   •  

Fremont, CA

Industry: Professional, Scientific & Technical Services


5 - 7 years

Posted 187 days ago

This job is no longer available.

The position is for a small Catholic convent that is a retirement home for a small community of nuns. We provide three simple meals a day for them and various sit-down, catered meals during the year. Most importantly, we are looking for a person that can work closely with this senior community and provide high levels of customer support. This is a great job for just the right person who likes to communicate and has a heart for this type of service. Reporting directly to the Area General Manager, this hands-on position will supervise a team of 40 and two managers.

Our ideal candidate will have prior Environmental Service/Custodial Management and Food Service Management experience in a hospital or healthcare setting with a successful work history leading others. Seeking self-starters with excellent customer service, communication and relationship building skills.

If you have the following skills, then we would love to hear from you:

  • strong facility management
  • property management
  • multitask and manage a high volume workload
  • fleet management
  • vendor compliance
  • troubleshoot and think quickly on your feet

The ideal candidate we seek will:

  • Be proactive in meeting goals
  • Recognize the importance of effective leadership in meeting targets
  • Identify and employ new ideas that will keep the guests engaged
  • Recognize and demonstrate good communication and listening skills with clients, customers, and team members
  • Follow the principles of managing by example, to maintain contact with clients, customers, and associates
  • Promote teamwork within unit
  • Enjoy engaging with residents
  • Maintains a safe, secure, and healthy environment for our residents

Position Summary

Functions as the leader for multiple core services, in a single account and/or multiple locations within the same contract. Single point of contact and/or client liaison in support of business that in total is $5 million or less in managed volume.
Key Duties
- Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.

- Develops business plan and budget w/each account GM that supports the System and District goals – Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.

- Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.

- Maintains Quality & Company Standards – reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.

- Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.

- Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree

Basic Management Experience - 5 years

Basic Functional Experience - 5 years