Reporting to an Anti-Money Laundering (AML) Operations Department Manager, the AML Operations Team Leader supervises a team of AML professionals responsible for transaction surveillance, detailed investigations, quality control and/or special risk client activities in support of the Bank's BSA/AML program. The AML Operations Team Leader will oversee the work of up to eight (8) AML surveillance agents to ensure transaction activity is effectively monitored and that suspicious activity is appropriately investigated, evaluated, documented and addressed. This position requires a very sound operations management/supervisory background and direct experience with BSA/AML. Major
Administrative Responsibilities: 10%
Interview candidates and make hiring recommendations for open positions. Make salary, promotion and employment termination recommendations. Track team performance and productivity. Establish staff performance goals, assess staff performance and perform staff performance appraisals. Provide direct supervision for up to eight (8) AML surveillance agents. Ensure agents maintain key performance objects appropriate to support overall BSA/AML mission.
Quality and Organizational Responsibilities: 10%
Assist in AML quality control processes in concert with the division's overall Quality Control (QC) program. Assist assigned AML Department Manager to ensure staff obtains ongoing comprehensive training and professional development regarding variations in behavioral patterns and business practices in assigned client portfolio(s). Assist the assigned AML Department Manager in maintaining highly effective operational practices in their assigned portfolio. Ensure satisfactory compliance with the Bank's BSA/AML policies regarding their assigned portfolio. Subject Matter Expertise and Continuing Education Responsibilities: 10% Demonstrate and maintain effective knowledge of simple and complex financial activities, including (but not limited to) international finance, global markets products and services, corporate and personal investments, treasury management, and commercial finance. Keep abreast of current regulatory developments to ensure the implementation of appropriate AML operational procedures, including the refinement and maintenance of automated and manual applications.
Supervise Daily Activities of the Unit: 60%
Assist the assigned AML Department Manager in establishing and maintaining efficient, scalable and risk-based analytical techniques and methods for evaluating client activity, enabling assigned staff to effectively identify situations requiring EDD, Suspicious Activity Reporting, or escalation to other AML operations areas, the Financial Intelligence Unit Director, BSA Officer, and/or Business Unit Executives. Build and maintain positive professional relationships with other AML policy and operations areas, and other bank lines of business as appropriate. Establish and maintain superior customer service protocols with internal business partners. Create and maintain adequate policies, procedures, and service level agreements governing mission readiness and in support of the larger Bank BSA/AML program. Provide technical guidance and mentoring to staff with respect to analytical techniques, research, and documentation standards. Provide coaching and training for new employees. Manage workflow and staffing of team to achieve departmental objectives. Establish workload priorities and assign work to agents for surveillance, investigation and/or quality control activities. Act as escalation point for activities warranting further review, investigation, or notification. Review alert and cases prepared by agents to ensure decision-making is appropriate and documented, alert and case narratives are complete, accurate and comply with internal policies. Ensure decisions not to file a SAR are well supported and documented. Review recommendations for client relationship termination to ensure decision-making is appropriate, well documented, and complies with internal policies and guidelines. Under the direction of the assigned AML Department Manager, conduct analysis on portfolio patterns and trends to assist AML, fraud, and security management in identifying new or emerging risk issues. Help develop strategies and implement plans to address new and emerging product, customer and transaction risks based upon this analysis.
Additional duties as assigned Compliance and Regulatory Responsibilities: 10%
Assist assigned AML Department Manager to prepare for and respond to internal audit and regulatory examination reviews. Under the direction of the assigned AML Department Manager, ensure compliance with federal information sharing requests and regulations, including Grand jury subpoenas, asset seizure orders, search warrants, National Security Letters, and USAPA 314(a) and (b) requests.
Provide direct supervision of AML investigators: 10%